Patient Appointment Scheduling

Simple, streamlined
booking and management

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Family of three at home, father using the Phreesia Appointments app to make and manage their appointments

When we started using Phreesia’s Online Appointments application, our main objective was to help patients feel like our office was more accessible to them. We also wanted to make the scheduling process more convenient than it was in the past, and Phreesia has definitely helped us achieve that goal."

– Daniela, Premier Family Medicine, LLC

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When we started using Phreesia’s Online Appointments application, our main objective was to help patients feel like our office was more accessible to them. We also wanted to make the scheduling process more convenient than it was in the past, and Phreesia has definitely helped us achieve that goal."

– Daniela,
Premier Family Medicine, LLC

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Video thumbnail showing desktop computer with online appointments screen Watch Video

Online Appointments

Give patients the scheduling experience they expect. Phreesia’s patient appointment scheduling system gives patients 24/7 access to book appointments on your website so they don’t have to call and wait on hold to schedule a visit. Patients can self-schedule their appointments or send an appointment request, and the information populates into the Phreesia Appointments Hub for staff to track and manage. Patients then receive an automated text or email confirming their appointment time and date.

Referrals

Specialty groups count on physician referrals to keep their practices running, but the process can be challenging for everyone involved. The Referrals application of our patient scheduling system keeps the process streamlined and convenient by tracking all incoming referrals in a centralized list and allowing referring providers to send and check the status of each request. The result? More incoming referrals, a reduced staff workload and an overall increase in referring provider satisfaction.

Graphic illustration of flow for tracking incoming referrals in a centralized list Watch Video

Appointments Hub

Think of it as your appointments command center. The Phreesia Appointments Hub centralizes and tracks all incoming appointments, verifies patient insurance, and allows staff to manage appointments and follow-up visits across multiple locations. The Appointments Hub of our patient scheduling system can also schedule appointments directly into select practice management systems.

A graphic illustrating Phreesia’s patient appointment booking systemA graphic illustrating Phreesia’s patient appointment booking system

Patient Appointment Scheduling Analytics

Leverage our easy-to-use Analytics to gain patient scheduling insights into your top referring providers, learn where new patients come from, track the reasons for their visits and more.

  • Calculate volume of incoming patient appointment requests and self-scheduled appointments
  • Track time to schedule appointments and time to complete appointments
  • Identify top referral sources
  • Understand top reasons for new patient referrals and appointment requests

  • Track sources of new patients to inform marketing decisions
Graphic illustrating Analytics reporting featuresGraphic illustrating analytics for Phreesia’s online patient appointment softwareGraphic illustrating analytics for Phreesia’s online patient appointment software