Give patients the scheduling experience they expect. Phreesia’s patient appointment scheduling system gives patients 24/7 access to book appointments on your website so they don’t have to call and wait on hold to schedule a visit. Patients can self-schedule their appointments or send an appointment request, and the information populates into the Phreesia Appointments Hub for staff to track and manage. Patients then receive an automated text or email confirming their appointment time and date.
Specialty groups count on physician referrals to keep their practices running, but the process can be challenging for everyone involved. The Referrals application of our patient scheduling system keeps the process streamlined and convenient by tracking all incoming referrals in a centralized list and allowing referring providers to send and check the status of each request. The result? More incoming referrals, a reduced staff workload and an overall increase in referring provider satisfaction.
Maximize your use of Referrals and improve your referral capture rate with Physician Connect. The service provides support from a dedicated Phreesia Referral Liaison who will enroll local referring providers onto the platform and help them use it to send referrals. Physician Connect strengthens your relationships with referring providers and expands your network by connecting you to providers in your local community.
Think of it as your appointments command center. The Phreesia Appointments Hub centralizes and tracks all incoming appointments, verifies patient insurance, and allows staff to manage appointments and follow-up visits across multiple locations. The Appointments Hub of our patient scheduling system can also schedule appointments directly into select practice management systems.
Patient Appointment Scheduling Analytics
Leverage our easy-to-use Analytics to gain patient scheduling insights into your top referring providers, learn where new patients come from, track the reasons for their visits and more.
- Calculate volume of incoming patient appointment requests and self-scheduled appointments
- Track time to schedule appointments and time to complete appointments
- Identify top referral sources
Understand top reasons for new patient referrals and appointment requests
- Track sources of new patients to inform marketing decisions