Appointments 2018-08-21T13:59:06+00:00

Appointments

Simple, streamlined
booking and management

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Family of three at home, father using the Phreesia Appointments app to make and manage their appointments
Video thumbnail showing desktop computer with online appointments screen Watch Video

Online Appointments

Give patients 24/7 access to book appointments on your website so they don’t have to call and wait on hold to schedule a visit. Appointment requests populate into the Phreesia Appointments Hub for staff to track and schedule. Patients then receive an automated text or email confirming their appointment time and date.

Referrals

Specialty groups count on physician referrals to keep their practices running, but the process can be challenging for everyone involved. Phreesia Referrals keeps the process streamlined and convenient by tracking all incoming referrals in a centralized list and allowing referring providers to send and check the status of each request. The result? More incoming referrals, a reduced staff workload and an overall increase in referring provider satisfaction.

Graphic illustration of flow for tracking incoming referrals in a centralized list Watch Video

Appointments Hub

Think of it as your appointments command center. The Phreesia Appointments Hub centralizes and tracks all incoming appointment requests, verifies patient insurance, and allows staff to manage appointments and follow-up visits across multiple locations. The Appointments Hub can also schedule appointments directly into select practice management systems.

Graphic illustrating the Appointments Hub, including appointments list by patient name, insurance, referral source, reason, appointment date and timeGraphic illustrating the Appointments Hub, including appointments list by patient name, insurance, referral source, reason, appointment date and time

Analytics

Leverage our easy-to-use Analytics to gain insights into your top referring providers, learn where new patients come from, track the reasons for their visits and more.

  • Calculate volume of incoming appointment requests
  • Track time to schedule appointments and time to complete appointments
  • Identify top referral sources
  • Understand top reasons for new referrals and appointment requests

  • Track sources of new patients to inform marketing decisions
Graphic illustrating Analytics reporting featuresGraphic illustrating Analytics reporting examples, such as appointments by reason, and referrals by sourceGraphic illustrating Analytics reporting examples, such as appointments by reason, and referrals by source
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