Patient Activation MeasureĀ® (PAMĀ®)
Understand patient and member activation so you can effectively target resources, personalize care and improve outcomes
![PAM_overview_banner2c Person completing health screening survey on mobile phone](https://www.phreesia.com/wp-content/uploads/2022/12/PAM_overview_banner2c.png)
What is PAM?
PAM is the gold standard in measuring individualsā ability to manage their own health by measuring their:
Knowledge about medications and preventive health
Skills to maintain lifestyle changes and participate in care decisions
Confidence in communicating with their doctor and following up
![Pam_overview_image1 Older man sitting on couch while filling out PAM survey on mobile phone](https://www.phreesia.com/wp-content/uploads/2022/12/Pam_overview_image1.png)
PAM is more than just a questionnaire. It’s:
- Predictive of future health risks, including hospitalizations, readmissions and emergency department utilization
- Featured as a key variable in 800+ peer-reviewed studies
- A National Quality Forum-endorsed performance measure
- Used by hundreds healthcare organizations in 35+ states
Earn 7-10 points toward MIPS
If youāre a MIPS-participating provider, you can use PAM at no cost to earn points toward your 2024 quality score.
![PAM_thumbnail2 Provider using PAM on mobile phone](https://www.phreesia.com/wp-content/uploads/2023/12/PAM_thumbnail2.jpg)
PAM segments individuals into one of four activation levels, providing insight into health-related characteristics like attitudes, motivators and behaviors.
Learn about PAM levels:
1
Level
Overwhelmed, disengaged, not self-aware of behaviors, poor self-management
2
Level
Recognizes they could and should do more, lack confidence in ability to change behavior
3
Level
Good self-management with room for improvement, goal-oriented, understands role
4
Level
Strong problem-solving skills and self-awareness, highly confident, goal-oriented and resilient
Use PAM to meet your objectives
![PAM_overview_image2 Nurse talking on headset while working on computer at front desk](https://www.phreesia.com/wp-content/uploads/2022/12/PAM_overview_image2.png)
PAM for payers and payer partners
Engage members and improve risk stratification while lowering costs
![PAM_overview_image3 Clinician talking with patient](https://www.phreesia.com/wp-content/uploads/2022/12/PAM_overview_image3.png)
PAM for provider and care delivery organizations
Ensure care and operations are personalized and efficient