PHREESIA FOR

PEDIATRICS

Streamline intake, reduce no-shows and enhance clinical care

Doctor examining toddler at pediatric appointment
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Rated #1 in Patient Intake Management four years in a row

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Trusted by pediatric groups nationwide

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Increase efficiency and give parents and caregivers the convenience they expect

Phreesia helps pediatric practices streamline registration, scheduling, payments, clinical services, operations and more. Our customizable platform helps you automate time-consuming tasks so you can focus on getting patients the care they need sooner.

  • Streamline registration
  • Stay on schedule
  • Increase revenue
  • Enhance clinical care
  • Patient activation

Simplify registration and save staff time

Digitize check-in

Let parents and caregivers check in the way they want to—at home, on the go or when they arrive for their appointment—from the privacy and security of their own device.

Collect consents

Capture signatures for HIPAA agreements, financial policies and more. And with Phreesia’s robust integrations, updated consents are automatically captured in your PM system.

Capture a complete patient record

Use rules-based interviews to ask patients the right questions at the right time. Our proprietary logic helps you save time, simplify intake and improve data accuracy.

Monitor your intake process

Access patient check-in status, receive automated alerts, view workflow analytics, manage registration exceptions and more—all from one screen.

Explore Phreesia’s registration tools >

Pre-registration check-in mobile intake process for pediatric patients and families

Across Phreesia’s network, 90% of families check their children in

Across Phreesia’s network, 5+ minutes of staff time saved per self-service check-in

Boost scheduling efficiency and close gaps in care

Minimize care gaps

Remind families about their child’s appointments and recall them for missed or delayed care, including physical exams and routine vaccinations.

Keep your schedule full

Easily fill unexpected open appointment slots with clinically relevant patients using rules-based scheduling automation.

Save staff time

Reduce inbound phone calls and manual work by letting families request or self-schedule an appointment 24/7 from their own device.

Monitor your appointment workflows

Centralize, manage and track all your in-person and virtual appointments, even for multiple locations and sources.

Explore Phreesia’s scheduling tools >

Self-scheduling tool on mobile phone to find appointment

Pediatric practices see an 84% lower no-show rate when families check in before their visit.

Collect more payments and streamline insurance capture 

Increase collections

Seamlessly calculate and collect copays and outstanding balances with pre-visit, time-of-service and automated post-visit payments. Plus, send payment reminders to help parents and caregivers understand what they owe.

Offer convenience

Provide modern, flexible ways to pay with payment plans, card on file and online bill-pay options, including Apple Pay® and Google Pay™. Keep tabs on all payments with PM integrations that automate end-of-day reconciliation.

Capture insurance information

Verify patients’ insurance coverage before they arrive, and confirm their eligibility and benefits in less than a minute with automated E&B checks.

Consolidate vendors and realize cost savings 

Phreesia manages funding, chargebacks, fraud monitoring and more. Plus, our competitive merchant processing rates help you save money on every transaction. 

Explore Phreesia’s revenue cycle tools >

Making mobile payment after pediatrics visit using credit card, Apple Pay, or Google pay
Payment infographic

89% of pediatric care copays are paid at the time of service.

Apple Pay® is a registered trademark of Apple Inc.

Deliver high-quality care 

Streamline clinical intake, collect patient-reported data and easily administer screening tools.  
 
With Phreesia, you can capture medical, family and social histories before each visit, giving clinicians the information they need to have more meaningful patient encounters. Phreesia helps you address patients’ health risks by asking privately about their access to food, housing and other social needs, and close gaps in care with customizable outreach messaging. 
 
Pediatric practices also use Phreesia to automate the delivery and scoring of applicable PROs and screening tools that assess:  

  • Depression (PHQ-2/9/A) 
  • Vaccine contraindications 
  • Early childhood development (ASQ-3)
  • Autism spectrum disorder (M-CHAT-R)
PSC-17 clinical intake form on mobile phone
Computer infographic

97% of families who are prompted with a PRO will complete it.

Support parents and caregivers in taking a more active role in their child’s care

Give parents and caregivers the support they need to take an active role in their child’s care.

Engage

Send customizable text messages directly to families. Provide pre-visit instructions, convert appointments to telehealth and more.

Activate

Connect with families before, during and after their visit with targeted messages that encourage routine care and drive follow-up appointments.

Patient activation for parents and caregivers on mobile phone

Fill your administrative staffing gaps

Overview video thumbnail

Your pediatric practice has lots of tasks to manage—and limited resources to manage them. But operating efficiently isn’t about finding more people to do the work. It’s about helping your staff work smarter, not harder.

In just a few short weeks, Phreesia can help you:

  • Reduce manual workloads
  • Improve efficiency
  • Create excellent patient experiences

A customized experience for every patient

Michael & Rob

  • 1

    Receive reminder

  • 2

    Schedule visit

  • 3

    Complete registration

  • 4

    Complete screening

  • 5

    Make payment

  • 6

    Meet with provider

  • 7

    Complete survey

Receive reminder

It’s time for Rob to book a well visit for his son, Michael. The pediatrician’s office sends Rob an automated message to remind him that Michael is due for care—along with a link for him to self-schedule an appointment. 

Reminder to self-schedule a doctor appointment on mobile phone

Schedule visit

Rob clicks the link and is taken to a scheduling form. The form is customized to match Michael to the right appointment type, provider and location. 

Choosing an appointment date and time on self-scheduling mobile screen

Complete registration

A few days before the visit, Rob receives a text message or email prompting him to pre-register. He provides Michael’s demographic information, medical history and insurance coverage, then provides his e-signature for applicable consents. Upon submission, Phreesia verifies Rob’s eligibility and benefits and shares the information with the pediatrician’s administrative staff.

Mobile intake pre-register checkin flow - fill out patient demographics, insurance information, and sign consent forms

Complete screening

Michael’s pediatrician needs to assess his emotional and behavioral health. During registration, Rob is automatically prompted to fill out the Pediatric Symptom Checklist, a screening tool that will help the pediatrician identify any psychosocial problems Michael is having.

Filling out PSC-17 screen during mobile intake

Make payment

Rob carries a balance from a prior visit. He reviews the visit charges on his mobile phone, then selects Apple Pay® for a quick, convenient checkout.

Make a payment using Apple Pay on mobile phone

Meet with provider

Rob and Michael arrive on time and check in beforehand. And because Rob completed all the necessary intake tasks ahead of time, Michael’s pediatrician spends more time addressing his needs and having a productive, meaningful encounter.

Complete survey

When the appointment ends, Rob gets a text message asking him to fill out a satisfaction survey. After completing it, he is prompted to share an online review about his visit.

Filling out post-visit office survey on mobile phone

Phreesia helps pediatric practices succeed

No matter your size, location or patient demographic, Phreesia can help your organization drive outcomes that matter.

Our bidirectional integrations

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Can’t find your PM/EHR? Don’t worry! Phreesia is easily integrated using open standards, including HL7, FHIR, CCD, CSV and more.

Explore all our integrations >

Request a demo

Let us show you how Phreesia provides the modern, convenient healthcare experience your patients want and your staff expect.

If you are a patient trying to check in or cancel an appointment, please contact your healthcare provider's office directly.

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