Patient Payment Solutions

Software to simplify payments and increase profitability

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Using Phreesia has helped our practice increase our copay and balance collections rate to 90%, which was a goal for our organization. Phreesia also provides patients with easy-to-use, self-service check-in tools that improve staff efficiency and boost overall patient satisfaction.”

– Chuck, Houston ENT

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Using Phreesia has helped our practice increase our copay and balance collections rate to 90%, which was a goal for our organization. Phreesia also provides patients with easy-to-use, self-service check-in tools that improve staff efficiency and boost overall patient satisfaction.”

– Chuck,
Houston ENT

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Video thumbnail of Phreesia’s insurance verification software on a computer Watch Video

Eligibility & Benefits Verification

Managing patient insurance just got easier. Our automated Eligibility & Benefits (E&B) application streamlines verification and reduces your staff’s manual workload. Phreesia’s patient payment solutions can run E&B checks in advance so you know your patients’ primary and secondary insurance before their visit. When insurance verification happens at the time of service, you reduce pending and denied claims, and get paid faster.

Phreesia has achieved CAQH CORE Phase 1 Certification for seamless, secure healthcare administrative data exchange.

E-Cashiering

Track cash, check and credit card payments using one tool across all users and office locations. Our reports and bi-directional integration with your PM system simplify end-of-day reconciliation and payment posting.

Graphic illustrating Phreesia’s medical payment processingGraphic illustrating Phreesia’s medical payment processing
thumbnail image of phreesia's patient intake modalities for point-of-sale payments Watch Video

Point-Of-Sale Payments

Phreesia’s purpose-built patient payment solutions work together seamlessly to create an ideal payment experience for your patients and your staff. Our POS payments platform offers self-service options on patients’ mobile devices, on the PhreesiaPad or at an Arrivals station—or staff can process time-of-service or post-EOB payments on the Phreesia Dashboard. We can replace or support your existing payment processor, and we accept all major credit cards (Visa, Mastercard, American Express and Discover). We’re also Level 1 PCI-compliant, and we minimize your PCI scope, so you can rest assured that your payments are secure and your PCI compliance will be simplified. And if you’re looking for point-to-point encryption (P2PE), don’t worry, we have that too.

Payment Plans

Post-EOB patient balances are now the norm. Give your patients the option to set up private, automated payment plans when they check in, or have staff create a payment plan for them on the Phreesia Dashboard. Each plan is configured according to your organization’s financial policies and managed automatically. This gives patients more flexibility and choice in how they pay, and allows your organization to collect more payments without sending out statements.

 Graphic illustrating Phreesia’s patient payment data Graphic illustrating Phreesia’s patient payment data
Graphic illustrating Phreesia’s online patient paymentsGraphic illustrating Phreesia’s online patient payments

Online Payments

Your patients are probably already paying most of their bills online, so why shouldn’t they do the same with their healthcare expenses? Using Phreesia’s Online Payments, you can add a custom patient payment button to your website or send email reminders that direct patients to your online payment page. This allows patients to pay whenever and wherever they wish, making things easier for them and for your organization.