REVENUE CYCLE MANAGEMENT
A modern payment experience for your patients and staff
Phreesia does the work, so you don’t have to
We get it—your staff has a lot going on. From verifying patients’ insurance coverage and calculating copays to posting payments and charging cards on file, Phreesia’s revenue cycle management tools help automate key steps in the payment process—before, during and after the patient visit—saving everyone time and helping you collect more, faster. Pair Phreesia Payments with our automated intake platform or use it on its own — its robust, flexible features make it the perfect stand-alone payment solution for your organization.
The Phreesia payment experience
Automated and integrated eligibility checks
E&B verification through Phreesia takes less than a minute, and automated checks are conducted an average of three times prior to a patient’s visit.
Easily collect copays
Staff can determine copays at the time of service for primary care, specialty and urgent-care visits to give patients better visibility into what they owe.
Capture insurance information
During intake, Phreesia captures and verifies insurance information directly from the patient or as it’s imported from the PM system.
Better coordinate benefits
Multiple E&B checks prior to each visit ensures staff can reconcile any issues and quickly determine patient financial responsibility.
Increase time-of-service collections by up to 50% when payments are collected through Phreesia
With Phreesia, more than 80% of patients pay their copay at point of service
Multiple payment options for patients
Provide the flexible financial experience your patients expect. With Phreesia, you can offer your patients several ways to conveniently pay copays and balances without any extra staff work required. On average, healthcare organizations collect 2X more when patients use Phreesia than when they check in with a staff member.
- Pre-visit and point-of-service payments
- Payment plans
- Automated post-visit collection via card on file
- Online payments
End-to-end enterprise support from a single platform
For health systems and larger medical groups, Phreesia can streamline all patient payments and generate a universal patient balance that consolidates financial responsibility across the entire organization in a single invoice. Multiple PM systems? No problem. We can automatically post payments to each of them, saving valuable time for your staff.
Phreesia has publicly-available APIs to support our back-end processes, allow for quicker integration and enable providers and patients to securely share information.
Reconciliation and reporting
Phreesia allows you to track cash, check and credit card payments from multiple locations on a single screen. PM system integrations simplify and automate end-of-day reconciliation and payment posting.
Our solutions are Level 1 PCI-compliant and P2PE-validated, which helps your organization mitigate risk and remain compliant with the industry’s highest security standards.
“Using Phreesia has helped our practice increase our copay and balance collections rate to 90%, which was a goal for our organization. Phreesia also provides patients with easy-to-use, self-service check-in tools that improve staff efficiency and boost overall patient satisfaction.”
Chuck, Houston ENT & Allergy
Customer Success Stories
Family Medicine Clinic
When a family medicine clinic used Phreesia to automatically prompt patients to pay during check-in, the practice increased its copay collection rate to 88%, reduced accounts receivable by more than $28,000 and sent 50% fewer billing statements each month.
Multi-Location Pediatrics Group
When a multi-location pediatrics group implemented Phreesia Mobile to offer parents a more convenient way to check in and make payments ahead of time, more than 90% of parents began using Phreesia to pay at the time of service.