Our Impact

Improving outcomes, one patient at a time

We’re committed to making healthcare better.

We founded Phreesia in 2005 to make a meaningful impact on health outcomes. Since then, we’ve grown to facilitate more than 120 million patient visits annually at healthcare organizations nationwide—and our commitment to patient outcomes shapes everything that we do.

Providers, payers, life sciences companies, advocacy groups and other organizations leverage the size and scale of the Phreesia Network to close gaps in care, connect people to health plans that meet their unique needs and promote actionable conversations between patients and their providers. We’re honored to be entrusted to safeguard patients’ healthcare data and help organizations of all sizes drive outcomes that matter.

We’ve spent the past 19 years championing better care for all. We’re so proud of the impact we’ve had.

1+

healthcare organizations

1

states

1 million

patient visits annually

Stories from the field

The organizations we work with are committed to helping patients lead happy, healthy lives. We’re privileged to help them make it a reality.

Activated patients

We want to empower people to take an active role in their care. We partner with thousands of organizations to make it happen.

1 in 5

patients are activated to request a flu shot while using Phreesia to check in for their appointments.

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84%

patients check themselves in for their appointments.

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3,800

patients who were diagnosed with high blood pressure but were not on treatment received information about how to self-monitor their condition.

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500K+

screenings completed annually to assess patients’ ability to self-manage their health and healthcare.

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Better outcomes

We collaborate with innovators across the nation to drive measurable results for staff and patients.

3M+

SDOH screenings administered digitally through January 2022, helping providers identify patients with unmet needs to address during their visit.

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79%

reduction in healthcare organizations’ no-show rates within 30 days of implementing Phreesia’s automated scheduling tools.

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52%

of patients who engaged with a Phreesia PSA about Alzheimer’s disease said they were likely to talk to their doctor about it.

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22%

improvement in patient activation after engaging patients with low ability to self-manage their care.

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Education at the point of care

Patients who are better educated and activated in their care have better outcomes. Phreesia is proud that the health information we present to patients at the point of care has led to increased rates of diagnosis, treatment for chronic disease, preventive screening and vaccinations, and improvements in symptoms and quality of life.

Across our network, 2 in 3 patients surveyed immediately after seeing condition-specific point-of-care messaging say they are likely to discuss the condition with their healthcare provider.1 We take great pride in equipping patients with relevant, actionable information that empowers them to have more meaningful conversations with their providers.

1 Percentage of patients responding 3, 4 or 5 on a 5-point scale across all campaigns analyzed in 2022

Phreesia saved my life. After viewing health content on its platform during check-in, I decided to ask my doctor about a potential treatment for some issues I was experiencing. My doctor ran some tests that showed I had a severe medical condition, and I ended up having an operation that pretty much saved my life. The content Phreesia presented helped me ask the right questions to get the care I needed.” 

Chemikia White, Phreesia patient

Addressing social needs at scale

Social Needs illustration

Social determinants of health (SDOH) play an outsized role in determining patients’ healthcare costs, utilization and outcomes. At Phreesia, we realize how challenging it can be to identify and address SDOH with limited staff—and we’re committed to making it easier.

Our SDOH workflow helps provider groups screen patients for social risks and assess their activation in their care, empowering them to administer the right level of intervention to each patient. Higher-activated patients are routed to a self-service workflow, and lower-activated patients are identified as candidates for more personalized, 1:1 support.

HealthLinc logo

Within just five months of implementing Phreesia’s SDOH workflows, HealthLinc—an FQHC in northern Indiana—saw a 43% increase in productivity, enabling the organization to connect far more patients with the social resources they need.

See how they did it >

Our pledge to protect healthcare data

At Phreesia, privacy and security are our top priorities–not boxes to be checked during a once-a-year review. At every level of our organization, we foster a culture focused on safeguarding patient data. We never share patient data with third-party web tracking companies, and we’re honored to have our efforts recognized with many of the industry’s most well-known certifications.

HITRUST CSF Certification (2023)

Phreesia achieved HITRUST CSF certification, giving our clients peace of mind that we meet trusted security benchmarks.

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Payment Card Industry Data Security Standard (PCI-DSS)

As a PCI DSS Level 1 Service Provider, Phreesia is committed to upholding industry security standards for cardholder data.

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Security Organization Control (SOC) 2 Type 2

Phreesia has completed the SOC 2 Type 2 certification process to evaluate our security, availability and confidentiality protocols.

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PCI Point-to-Point Encryption (P2PE)

Phreesia’s PCI-validated solution enables healthcare organizations to accept P2PE credit and debit card payments.

Find Phreesia listed under Bluefin Payment systems

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How we help

We’re committed to driving results for healthcare organizations across the nation.

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