FQHC Patient Intake Solutions

A customized patient intake experience for your FQHC

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Your Patient Intake Partner

Federally qualified health centers (FQHCs) like yours play a critical role in our health system and provide care to millions of patients living in underserved communities. At the same time, you also face a myriad of financial, competitive and operational challenges while working to meet your organizational goals and provide quality, affordable care for all. Phreesia understands these FQHC challenges and provides a comprehensive suite of tools to help you manage FQHC patient intake across a range of primary and specialty care settings.

ONE PATIENT,
100 INTAKE TASKS

We know that every patient who walks through your door has unique needs. But managing all of the necessary intake tasks for each patient at every visit can seem impossible without an army of staff. Phreesia’s automated platform streamlines patient registration by asking the right patients the right questions at the right time, enabling FQHCs to meet their organizational goals and provide quality, affordable care for all.

  • Create a better patient experience

  • Capture a complete patient record

  • Offer flexible payment options and payment plans

  • Use Phreesia to do it all at scale, with consistency and fewer staff

Phreesia has helped with our overall goals to improve patients’ health outcomes. Working with the implementation team, we were able to tailor our questions to match our specific grants and quality measures.”

-Debra, Community Health Center of Yavapai

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Phreesia has helped with our overall goals to improve patients’ health outcomes. Working with the implementation team, we were able to tailor our questions to match our specific grants and quality measures.”

-Debra,
Community Health Center of Yavapai

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Say goodbye to clipboards and scanning

Phreesia is designed to save your team—and your patients—the headache of check-in forms. Whether patients register on their mobile device, a PhreesiaPad or an Arrivals kiosk, our intake tools help speed things up for your organization, while giving patients the consumer-friendly, self-service options they want.

PhreesiaPad

Allow your patients to enter their information and pay privately and securely on our in-office wireless tablets. They can also complete patient-reported outcomes (PROs) and screening tools, including the PHQ-9, directly on the PhreesiaPad.

Mobile

Send texts or emails that let your patients register up to a week before their appointment. They can also check in on their mobile device when they arrive at your office.

Arrivals Kiosk

Streamline check-in for both patients and staff with our quick, self-service option. Phreesia Arrivals reduces staff workload and delivers a zero-wait-time experience.

Learn more about Patient Check-In >
Phreesia Arrivals Station kiosk in use at OBGYN practice

Ask the right questions, get the right answers

From behavioral health and pediatrics to oncology and internal medicine, FQHC organizations serve a wide range of patient types, each with their own specific health risks and needs. Phreesia tailors the patient experience to each individual, capturing medical, family and social history, payment information and consents. The data is automatically sent back to your EMR/PM system, allowing you to capture a complete patient record.

  • Deliver patient-specific, guided intake interviews
  • Capture a complete patient record, including key data points such as sexual orientation, veteran status and gender
  • Collect patient medical and social history, payments and e-signature consents
  • Integrate patient data with your EMR/PM system
Learn more about Clinical Support Workflows >

Activate patients throughout their journey

What if you could engage patients and empower them to take a more active role in their care? Phreesia Health Campaigns allows you to send targeted messages to the right patients at the right time and prompt them to self-schedule specific appointments, such as nurse visits for flu vaccines, mammograms, DEXA scans and other preventive screenings. Health Campaigns activates patients in their care and helps you improve clinical quality, boost patient recall, and align clinical operations with both fee-for-service and value-based payment models. This reduces call volume and scheduling workload for your staff, gives providers more time during the visit and encourages patients to take charge of their health.

  • Identify target patient populations in need of specific appointment types
  • Present custom messages to patients during intake or between visits, prompting them to request or self-schedule appointments
  • Monitor and analyze outreach metrics and patient responses
  • Enhance quality performance by driving preventive care
  • Maximize time with patients to deliver quality care and a better patient experience
Learn more about Patient Activation >
Woman holding her mobile phone and filling out Phreesia patient satisfaction survey for orthopedic practices to track patient perceptionsWoman holding her mobile phone and filling out Phreesia patient satisfaction survey for orthopedic practices to track patient perceptions
Aerial view of a cluster of neighborhood rooftops with a location marker icon to illustrate importance of Social Determinants of Health.