High-volume eye care leaves little room for unnecessary work. Phreesia reduces the manual steps behind every visit, so repeat patients check in faster, staff spend less time chasing insurance and your front desk focuses on patients, not paperwork.
8 min
of staff time saved for every patient who self-schedules
3x
more patient-reported data collected before the visit
3
automated E&B checks before every visit
80%
of calls handled without staff involvement
9 in 10
clients say Phreesia is easy to use
The best return visit is the one that doesn’t feel like starting over. Phreesia helps repeat patients skip unnecessary paperwork with simple, older adult- and caregiver-friendly workflows. That keeps check-in moving and your front desk focused on patients, not forms.
5+ min
of staff time saved per patient visit
A retina injection, glaucoma follow-up and routine eye exam all require different preparation. Phreesia automatically delivers the right forms, instructions and consents for each type of visit. So patients arrive ready and staff don’t have to sort it out at check-in.
100%
of consents presented are completed
3x
more patient-reported data collected before the visit
Medical insurance. Vision benefits. Medicare. Supplemental plans. Phreesia automatically verifies all types of coverage before the visit, identifies issues sooner and collects patient payments earlier. So you avoid front-desk bottlenecks and administrative follow-up.
3
automated E&B checks before every visit
Every scheduling question or refill request pulls your staff away from something else. Phreesia automates routine patient interactions through text, email and Phreesia VoiceAI to reduce interruptions without sacrificing patient access.
80%
of calls handled without staff involvement
30%
decrease in patient billing calls
Scheduling, registration, insurance verification, payments, reminders…the list of systems can feel endless. Phreesia brings those workflows together in one connected platform, so your team spends less time switching between tools and duplicating work.
9 in 10
clients say Phreesia is easy to use
9 in 10
ophthalmology clients say Phreesia is part of their long-term plans
92%
of ophthalmology clients would recommend Phreesia
Real stories from real practices
“Of all the technology vendors we’ve used, Phreesia is the best. Their customer service and existing products are phenomenal.”
“We have seen a much higher collection rate since implementing Phreesia. Being able to communicate directly with patients about their balances has made things so much easier.”
“Before using Phreesia’s Connect platform, sending referrals took so much time. We’d gather all of our patients’ information, fax it over, and then constantly call to check in on our referrals to make sure that appointments were scheduled and that patients were getting the care they needed. Now, we can send and receive our referrals on the Connect Hub, and all of those important patient details are easily available to us.”
Every eye care visit has different requirements. With Phreesia, practices can build appointment-specific workflows that automatically deliver the right forms, instructions, questionnaires and consents based on the visit. You can also customize scheduling rules by appointment type, helping patients book appropriately on their own time while reducing manual work for staff.
As eye care practices grow, keeping workflows consistent across providers and locations becomes more challenging. Phreesia helps standardize scheduling, registration, insurance verification, patient communications and payments in one connected platform. That means patients get a more consistent experience, while staff spend less time navigating different processes from one office or provider to the next.
Older adults shouldn’t have to learn a new platform just to check in for an appointment. Phreesia lets patients complete forms and receive reminders through familiar channels like text, email, and automated VoiceAI phone calls, with no portal or login required. The result is a simpler experience for patients and caregivers and fewer technology questions for your front desk.
Technology should reduce work, not create more of it. Phreesia uses intuitive, guided workflows that help patients complete registration on their own, reducing the need for staff to explain forms, restart check-in or troubleshoot technical issues. That way, your front desk can stay focused on patients instead of acting as tech support.
Yes. Retina, glaucoma and surgical subspecialties depend on a steady flow of well-prepared referrals. Phreesia automates referral intake, verifies insurance coverage and guides patients through pre-visit steps so referred patients arrive ready, and staff spend less time chasing missing information before the appointment.
Yes. Practices that consolidate onto Phreesia replace standalone tools for intake, consent management, patient communication and payment collection. That means fewer vendor contracts, fewer logins and less time spent managing systems that don’t talk to each other.
See what a smoother eye care journey looks like from scheduling through payment.