Automate intake,
increase collections
and simplify referrals

Rheumatologist with male patient
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Rated #1 in Patient Intake Management four years in a row

Trusted by rheumatology groups nationwide

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Arthritis and Osteoporosis Consultants of the Carolinas

A better experience for rheumatology patients and staff 

An estimated 1 in 4 U.S. adults live with a doctor-diagnosed rheumatic disease—and that means rheumatologists are stretched thin. Coupled with market consolidation and a continued shift toward alternative payment models, provider organizations are looking for new ways to maximize efficiency and stand out from the competition. 

That’s why Phreesia helps rheumatology groups manage every step of the patient journey—registration, payments, scheduling, referrals, clinical services and more. Our platform helps you automate time-consuming tasks so you can focus on getting patients the care they need sooner. Better yet, patients love using it: 94% of rheumatology patients have a positive experience using Phreesia, including 91% of patients age 65 and older. 

  • Streamline registration
  • Increase revenue
  • See more patients
  • Manage referrals
  • Enhance clinical care
  • Patient activation

Simplify registration and save staff time

Digitize check-in

Let patients check in from anywhere—at home, on the go or when they arrive for their appointment—from the privacy and security of their own device.

Collect consents

Capture signatures directly in your PM for HIPAA agreements, consents to treat, no-show policies, good faith estimates and more.

Capture a complete patient record

Use rules-based interviews to ask patients the right questions at the right time. Our proprietary logic helps you save time, simplify intake and improve data accuracy.

Monitor your intake process

Access patient information, receive automated alerts, view workflow analytics, manage registration exceptions and more—all from one screen.

Explore Phreesia’s registration tools >

Pre-registration welcome screen on mobile phone

Across Phreesia’s network, 66% of rheumatology patients check themselves in

Across Phreesia’s network, 5+ minutes of staff time saved per self-service check-in

Collect more payments and streamline insurance capture 

Increase collections

Seamlessly collect copays and outstanding balances with 24/7 payment options, including Apple Pay® and Google Pay. Plus, send payment reminders to help patients understand what they owe.

Offer convenience

Give your patients multiple ways to pay, including full, partial and minimum payment capabilities. Keep tabs on all payments with PM integrations that automate end-of-day reconciliation.

Capture insurance information

Verify patients’ insurance coverage before they arrive and confirm their eligibility in less than a minute with automated E&B checks.

Consolidate vendors and realize cost savings 

Phreesia manages funding, chargebacks, fraud monitoring and more. Plus, our competitive merchant processing rates help you save money on every transaction. 

Explore Phreesia’s revenue cycle tools >

Rheumatology patient making credit card on mobile phone
Payment infographic

A high-performing rheumatology group used Phreesia to collect over $7,000 per provider per month via automated payment reminders.

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Keep your providers’ schedules full 

Save time

Reduce inbound phone calls and manual work by letting patients request or schedule an appointment 24/7 from their own device.

Fill your schedule

Automatically prompt no-shows to reschedule and backfill open slots with clinically relevant patients using rules-based scheduling automation.

Close gaps in care

Ensure timely routine, diagnostic and procedure visits with customizable outreach campaigns and automated appointment reminders via email, text message or voice.

Monitor your appointment workflows

Collect and upload pre-appointment documents, track in-person and virtual visits, and prompt patients to confirm their appointments via text message.

Explore Phreesia’s scheduling tools >

Rheumatology patient using mobile phone to book an appointment

Save 8 minutes of staff time for every patient who self-schedules a visit.

Modernize your referral process

Spend less time tracking down referral information and more time providing high-quality patient care. Phreesia’s referral management platform lets you organize, manage and track every referral—even the faxed ones—on a central hub, freeing up your staff to spend more time with patients. (We’ll even transcribe your paper and e-faxes so you don’t have to!) Plus, you can track and report on your referring providers to monitor where your referrals are coming from.

With all your referrals in one place, you can reduce overhead, close gaps in care and schedule referred patients twice as fast.

Explore Phreesia’s referral management solution >

Desktop computer showing Phreesia's referral management platform
Infographic of 3 people

See up to 3 more new patients per provider per month

Up to 75% reduction in staff needed to manage referrals

46% fewer paper faxes

Deliver high-quality care and boost reimbursement

Streamline clinical intake, collect patient-reported data and easily administer screening tools.

With Phreesia, you can capture medical, family and social histories before each visit, giving rheumatologists the information they need to have more meaningful patient encounters. Plus, you can use our templated content and customizable outreach messaging to close gaps in care.

Rheumatology groups also use Phreesia to automate the delivery and scoring of applicable patient-reported outcomes (PROs) and screening tools that assess:

  • Rheumatoid arthritis disease activity (RAPID3) 
  • Impact of pain on quality of life (PDI)
  • Fall risk (STEADI)
  • Osteoporosis risk (Osteoporosis Risk Assessment)
  • Drug therapy effectiveness for ankylosing spondylitis (BASDAI)
Rheumatology RAPID3 clinical care screen
Computer infographic

97% of patients who are prompted with a PRO will complete it.

Support patients in taking a more active role in their care

Give your patients the support they need to take an active role in their care.


Send customizable text messages directly to patients. Provide pre-visit instructions, convert appointments to telehealth and more.


Connect with your rheumatology patients before, during and after their visit with targeted messages that encourage routine care and drive follow-up appointments.

Female patient looking at mobile phone and engaging with targeted health campaign
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Acquire more patients with MediFind, a Phreesia company 

Claim your free profile to see why more than 3.5 million providers rely on MediFind

Learn more >

Fill your administrative staffing gaps

Overview video thumbnail

Your rheumatology organization has lots of tasks to manage—and limited resources to manage them. But operating efficiently isn’t about finding more people to do the work. It’s about helping your staff work smarter, not harder. 

In just a few short weeks, Phreesia can help you:

  • Reduce manual workloads
  • Improve efficiency
  • Create excellent patient experiences

A customized experience for every patient

Mary headshot


  • 1

    Receive referral

  • 2

    Schedule visit

  • 3

    Complete registration

  • 4

    Report clinical history

  • 5

    Make payment

  • 6

    Meet with provider

  • 7

    Complete survey

Receive referral

Mary has had morning stiffness and swelling in her hands and wrists for weeks, and NSAIDs aren’t helping. Her primary care provider refers her to a nearby rheumatology practice that uses Phreesia, so the referral is automatically tracked and digitized. Then, the practice sends Mary an automated message confirming her referral—along with a link for her to self-schedule an appointment. 

Referral text screen followed by a screen to self-schedule doctor appointment

Schedule visit

Mary clicks the link and is taken to a scheduling form. The form is customized to match her to the right appointment type, provider and location.

Choosing an appointment date and time on self-scheduling mobile screen

Complete registration

A few days before the visit, Mary receives a text message or email prompting her to pre-register. She confirms her demographic information, medical history and insurance coverage, then provides her e-signature for applicable consents. Upon submission, Phreesia verifies Mary’s eligibility and benefits and shares the information with the rheumatology practice’s staff.

Mobile intake pre-register checkin flow - fill out patient demographics, insurance information, and sign consent forms

Report clinical history

Since the reason for Mary’s referral was documented in the referral and on the appointment request form, she is automatically prompted to complete the Routine Assessment of Patient Index Data 3 (RAPID3)—an outcome measure that helps Mary’s provider assess how her symptoms are affecting her daily life.

RAPID 3 clinical screen

Make payment

Mary needs to pay her copay before arriving for the visit. She reviews the visit charges on her mobile phone, then selects Apple Pay® for a quick, convenient checkout.

Make a payment using Apple Pay on mobile phone

Meet with provider

Mary arrives on time and checks in beforehand. And because she completed all the necessary intake tasks ahead of time, Mary’s rheumatologist spends more time addressing her needs and having a productive, meaningful encounter.

Rheumatology appointment

Complete survey

When the appointment ends, Mary gets a text message asking her to fill out a satisfaction survey. After completing it, she is prompted to share an online review about her visit.

Filling out post-visit office survey on mobile phone

Phreesia helps rheumatology practices succeed

No matter your size, location or patient demographic, Phreesia can help your organization drive outcomes that matter.

Our bidirectional integrations

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Can’t find your PM/EHR? Don’t worry! Phreesia is easily integrated using open standards, including HL7, FHIR, CCD, CSV and more.

Explore all our integrations >

Request a demo

Let us show you how Phreesia provides the modern, convenient healthcare experience your patients want and your staff expect.

If you are a patient trying to check in or cancel an appointment, please contact your healthcare provider's office directly.

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