HEALTHCARE ANALYTICS AND REPORTING

Robust analytics to provide financial, operational and clinical insights

Appointment Analytics

Leverage our easy-to-use Analytics to calculate your volume of incoming appointment requests, track the time it takes to schedule appointments, gain insights into your top-referring providers and more.


Registration Analytics

Get a clearer picture of your entire intake process. Monitor patient check-in volumes by location and staff member, Mobile pre-registration and in-office usage rates, average time to complete check-in, patient satisfaction with Phreesia and much more.

Graphic illustration of Phreesia analytics

Revenue Cycle Analytics

Monitor patient payments across your organization and easily reconcile them at the end of each day. Track payment volumes by location, batch, user, payment method, type of charge and much more.


Clinical Support Analytics

Generate reports that analyze patients’ responses to clinical screeners, show the percentage of patients who request follow-up care and capture the information that can help you meet your quality reporting goals.

Example: 26,243 PHQ-2 screeners completed and 7,121 PHQ-9 screeners completed shows 6% of patients identified as having a moderately severe risk of depression. (Source: Health system in Florida) Example: 26,243 PHQ-2 screeners completed and 7,121 PHQ-9 screeners completed shows 6% of patients identified as having a moderately severe risk of depression. (Source: Health system in Florida)

Patient Activation Analytics

Analyze the impact of your patient communications and preventive-health initiatives. View the number of patients who have seen your messages, track email and text-message opens, monitor opt-in rates and more.

Example: Of 244 women over 40 identified by Phreesia during intake as not having had a mammogram in the past 24 months, 25% requested to schedule a mammogram on the PhreesiaPad during intake. (Source: Health system in Maryland) Example: Of 244 women over 40 identified by Phreesia during intake as not having had a mammogram in the past 24 months, 25% requested to schedule a mammogram on the PhreesiaPad during intake. (Source: Health system in Maryland)

Patient Survey Analytics

Dig deep into patient survey data and discover how you can improve every patient’s experience. Track patient answers by location or provider, benchmark against similar practices and calculate your Net Promoter Score.

Example: 84% of patients satisfied with their provider, 87% satisfied with the location of facility, and 93% satisfied with the staff. (Source: OB/GYN practice in New York) Example: 84% of patients satisfied with their provider, 87% satisfied with the location of facility, and 93% satisfied with the staff. (Source: OB/GYN practice in New York)

Data Extracts

Send a secure, automated daily feed of patient data from Phreesia to a data warehouse or data lake, eliminating the need to download and upload reports.

Example: The average number of transaction data rows delivered daily is more than 3,000. (Source: Health system in Utah) Example: The average number of transaction data rows delivered daily is more than 3,000. (Source: Health system in Utah)

Custom Reporting

Need to analyze a particular area or trend? Phreesia can create custom analytics reports that pull the right data to answer your specific practice questions.

Graphic illustrating Phreesia's revenue cycle analytics

Success Stories

A large, multi-state health system used Phreesia’s revenue-cycle analytics to provide valuable financial insights, including a 5x increase in payment plans and a 179x increase in card-on-file payments

An orthopedics group used Phreesia Analytics to better understand its online appointment requests, including by source, appointment type and reason for visit. 

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