Gastroenterology Practice Solutions

A customized patient intake experience for your practice

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Phreesia gastroenterology solution main header image showing gastroenterologist talking to a patient

Your patient intake partner

Phreesia knows that gastroenterology practices like yours see a wide variety of patients, and no two are alike. Whether you’re managing demand for endoscopies, working to create a better patient experience or just trying to run a more efficient practice, we can help.

ONE PATIENT,100 INTAKE TASKS

Every patient who walks through your door has unique needs. But completing all of the necessary intake tasks for each patient at every visit can seem impossible without an army of staff. Phreesia’s automated platform makes it happen and tailors the intake experience to each one of your gastroenterology patients.

  • Create a better patient experience

  • Complete the right intake tasks for every visit

  • Improve your understanding of your patients’ needs

  • Use Phreesia to do it all at scale, with consistency and fewer staff

Sample Phreesia profile for returning gastroenterology patient complaining of heartburn
Woman holding her mobile phone displaying the Phreesia gastroenterology Appointment Request Form screenWoman holding her mobile phone displaying the Phreesia gastroenterology Appointment Request Form screen

An easier way to make an appointment

Providers’ offices are flooded with phone calls. We know this chaos is as hard on your staff as it is on patients. Whether your patients need a colonoscopy or a follow-up visit for abdominal pain, Phreesia offers them the convenience of self-scheduling or requesting appointments on your website anytime, anywhere. That means you can put down the phone and focus on the patients right in front of you.

  • Deliver the consumer experience patients expect
  • Drive more new patients to your practice
  • Track all appointment requests and sources
  • Insurance is automatically verified before scheduling an appointment
Learn more about Patient Appointment Scheduling >

Say goodbye to clipboards and scanning

Phreesia is designed to save your team—and your patients—the headache of check-in forms. Whether patients register on their mobile device, a PhreesiaPad or an Arrivals kiosk, our intake tools help speed things up for your practice, while giving patients the consumer-friendly, self-service options they want.

Mobile

Send texts or emails that let your patients register up to a week before their appointment. They can also check in from their mobile device when they arrive at your office. With Mobile, patients can update their medical history, sign consents, make payments and take photos to store in their patient record.

PhreesiaPad

Allow your patients to enter their demographic information, complete clinical questionnaires, capture photos to store in their patient record, and pay privately and securely on our in-office wireless tablets. You can also remind them about important services like colon cancer screenings or nutrition counseling directly on the PhreesiaPad.

Arrivals Kiosk

Streamline check-in for those patients you see regularly, such as patients coming in for infusion therapy. Phreesia Arrivals gives patients who need to check in quickly an efficient, self-service option.

Learn more about Patient Check-In >
Phreesia Arrivals station kiosk in use at gastroenterology practice
Sample gastroenterology practice patient intake form on the PhreesiaPad tablet, patient indicating burping or belching

The right questions,
the right answers

In healthcare, every patient is unique. Phreesia tailors the patient experience to each gastroenterology patient, capturing medical, family and social history, payment information and consents. The data is automatically sent back to your EMR/PM system, allowing you to collect a complete patient record.

  • Deliver patient-specific, guided intake interviews
  • Gather complete patient demographic profiles
  • Capture medical history, payments and e-signature consents
  • Integrate patient data with your EMR/PM system
Learn more about Clinical Support Workflows >

Activate patients throughout their journey

What if you could engage patients and empower them to take a more active role in their care? Phreesia Health Campaigns allows you to send targeted messages to the right patients at the right time and prompt them to self-schedule specific appointments, such as colorectal screenings, hepatitis vaccinations and routine check-ups. Health Campaigns activates patients in their care and helps you improve clinical quality, reduce staff workload, improve patient recall and boost practice revenue. This lowers call volume and scheduling workload for your staff, gives providers more time during the visit and encourages patients to take charge of their health.

  • Identify target patient populations in need of specific appointment types
  • Present custom messages to patients during intake or between visits, prompting them to request or self-schedule appointments
  • Monitor and analyze outreach metrics and patient responses
  • Enhance quality performance by driving preventive care
  • Maximize time with patients to deliver quality care and a better patient experience
Learn more about Patient Activation >
Woman holding her mobile phone and filling out Phreesia patient satisfaction survey for orthopedic practices to track patient perceptionsWoman holding her mobile phone and filling out Phreesia patient satisfaction survey for orthopedic practices to track patient perceptions
Sample Phreesia gastroenterology patient record indicating commercial PPO insurance status

Insurance verification with results you can use

Need to know a patient’s copay? No problem. What about the remaining deductible? We’ll tell you. Phreesia’s automated Eligibility & Benefits application gives your staff the data they need in a manageable, simple-to-understand format.

  • Automatically verify insurance before or during the visit
  • Identify benefit information, such as co-insurance and deductibles
  • Accelerate reimbursement by reducing pending and denied claims
Learn more about Eligibility & Benefits Verification >

Collect more patient payments—before and after the visit

We get it—asking patients for payment can be difficult. But with patient financial responsibility making up 20% to 30% of provider revenue, everyone is feeling the pinch. Using Phreesia’s suite of payment applications, your practice can increase profitability, reduce A/R days, and offer patients flexible and convenient options to pay for their care.

  • E-cashiering
  • POS payments
  • Payment posting
  • Payment plans
  • Online payments
  • Phreesia Payment
    Assurance
Learn more about Patient Payment Solutions >
Data graphic illustrating that with Phreesia, medical practices (including gastroenterology)Data graphic illustrating that with Phreesia, medical practices (including dermatology) saw a significant increase in time-of-service payments
Man out walking his dog to illustrate benefits of Phreesia's Care Pathways for Gastroenterology application

Care Pathways to improve your patients’ health and capture quality measure data

Before you can provide the best treatment plans for your patients, you need to understand their risks. Phreesia’s Care Pathways for Gastroenterology application gives you the right tools to identify and treat patients for specific health risks like hepatitis, falls and alcohol abuse. It also includes patient-reported outcomes (PROs) and screening tools, such as the Hepatitis B and C screening module, the STEADI and the Alcohol Use Disorders Identification Test (AUDIT-C). Each tool gathers critical health data from patients, calculates their risk scores and communicates the results back to their care team.

  • Identify the right screenings and gather PROs for specific health conditions
  • Target patients by age, gender and current medical conditions
  • Collect and calculate responses for appropriate follow-up care and/or reimbursement
Learn more about Care Pathways >

Managing referrals just got easier

If you find the referral process challenging, you’re not alone. It’s hard to manage your incoming referrals from different sources across multiple locations. With Phreesia Referrals, the process is easy: Referring providers can submit online referral requests anytime, and staff can track them in one place and send automated appointment confirmations back to referring providers.

  • Track all incoming referrals in one place with a work queue for schedulers or referral coordinators
  • Work with a dedicated Phreesia Referral Liaison to strengthen your network and improve your referral completion rate
  • Learn about your referral base through Phreesia Reporting and Analytics
  • Increase market share by improving your referring providers’ experience
Learn more about Referrals >
Illustration of Phreesia Referrals centralized list tracking for gastroenterology practices
Woman holding her mobile phone and filling out Phreesia patient satisfaction survey for gastroenterology practices to track patient perceptionsWoman holding her mobile phone and filling out Phreesia patient satisfaction survey for gastroenterology practices to track patient perceptions

Are my patients satisfied with their care?

What do your patients think about their office visits? How are they feeling after their endoscopy? Connecting with your patients and understanding their experience is critical to enhancing their care. It also helps you improve services, generate patient referrals and boost reimbursement rates. Phreesia’s post-visit surveys do just that: provide patient feedback in real time, giving you a clear picture of what they think.

  • Track patient perceptions
  • Identify service issues
  • Customize questions based on location and visit type
  • Measure progress on practice improvement efforts
  • Prepare for incentive-based patient satisfaction reports
Learn more about Patient Satisfaction Surveys >

Measure, understand and improve

Phreesia’s robust suite of analytic tools empowers you to take control of your organization’s financial and operational health. Our permission-based reports give you the insights you need to make the decisions that drive accountability and success in your organization.