Patient Activation 2018-06-04T12:21:30+00:00

Patient Activation

Targeted engagement to improve patient care

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Patient Activation main header image showing a woman interacting with her desktop computer to illustrate targeted engagement

Leverage the patient intake process to create sustainable programs that engage patients in their care, educate them about your ancillary services, and communicate with them before, during and after the visit.

Photo of a woman jogging with a talk balloon with the words: Only 1 in 5 patients are taking advantage of their Medicare Annual Wellness visitPhoto of a woman jogging with a talk balloon with the words: Only 1 in 5 patients are taking advantage of their Medicare Annual Wellness visit

Preventive for Medicare

Phreesia’s Preventive for Medicare application gives you the tools you need to improve the overall health of your Medicare patient population. This innovative application includes more than 20 workflows that allow you to identify patients who are eligible for preventive screenings, provide them with education and prompt them to schedule appointments.

Social Determinants of Health

Your patients’ health goes well beyond the healthcare they receive—and clinicians have a pivotal role to play. Whether it’s a child living in an unsafe area, an older adult with few friends nearby, or a pregnant woman with no access to transportation for medical appointments, social determinants of health affect people’s lives in countless ways. And it’s almost impossible to meaningfully improve your patients’ health without bringing those factors into consideration.

With Phreesia, you can ask patients privately about their access to healthy food, safe housing and other social determinants that can have a critical impact on their health. The information you gather automatically integrates with your PM/EMR, giving you tools to better understand your patients and drive the services they need, helping you to meet your organizational goals.

Graphic illustration of a patient and their social determinants of health: employment, housing, education, food, and transportation
Graphic illustration of a patient and their social determinants of health: employment, housing, education, food, and transportation
Woman holding her mobile phone and filling out Phreesia patient satisfaction survey to track patient perceptionsWoman holding her mobile phone and filling out Phreesia patient satisfaction survey to track patient perceptions

Surveys

Do you know what patients think about your practice? Phreesia’s post-visit patient satisfaction Surveys give you the tools to find out. Designed to align with industry standards, you can track your Net Promoter Score(®), measure key drivers of satisfaction and more.

Learn more about Surveys >

Service Promotions

Spread the word about your in-house pharmacy, on-site physical therapy or other ancillary services. Create custom messages delivered to patients before, during or after the visit to drive follow-up appointments and practice revenue.

Graphic illustration of service promotions being used on a Phreesia Arrivals station kiosk, with the announcement: NEW SERVICE! We now offer in-house physical therapy
Graphic illustration of service promotions being used on a Phreesia Arrivals station kiosk, with the announcement: NEW SERVICE! We now offer in-house physical therapy
Graphic illustration of patient-branded emails to share important announcements such as new locations, office closures, and added services.
Graphic illustration of patient-branded emails to share important announcements such as new locations, office closures, and added services.

Announcements

Send patients branded emails to share important announcements such as new locations, office closures and added services.

Research

Use patient-reported clinical data to identify those patients who are eligible to participate in clinical trials or other research at your facility. Our Research application allows you to deliver targeted questionnaires to patients who may be interested in trials and research studies, generate summary reports and follow up with those who want to participate.

Graphic illustration of our research application that allows you to deliver targeted questionnaires to patients who may be interested in trials and research studies, generate summary reports and follow up with those who want to participate.
Graphic illustration of our research application that allows you to deliver targeted questionnaires to patients who may be interested in trials and research studies, generate summary reports and follow up with those who want to participate.
Graphic illustration of Phreesia Analytics report showing patients’ open rates for email and text messages

Analytics

What’s the impact of your patient outreach? Use Phreesia Analytics to understand how patients receive and interact with your communications.

  • View patients’ open rates for email and text messages

  • Track click-through rates

  • Generate reports indicating which patients are interested in your clinical research or other promoted services

Graphic illustration of Phreesia Analytics report showing patients’ open rates for email and text messagesGraphic illustration of Phreesia Analytics report showing patients’ open rates for email and text messages
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