Radiology 2018-09-10T15:10:03+00:00

Phreesia for Radiology

A customized intake experience for your patients and your practice

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Phreesia radiology solution main header image showing radiologist working with a patient

Your patient intake partner

Phreesia knows that radiology practices like yours see a wide variety of patients, and no two are alike. Whether you’re managing a high-volume clinic, working to create a better patient experience or just trying to run a more efficient practice, we can help.

ONE PATIENT,100 INTAKE TASKS

Every patient who walks through your door has unique needs. But completing all of the necessary intake tasks for each patient at every study can seem impossible without an army of staff. Phreesia’s automated platform makes it happen and tailors the intake experience to each one of your radiology patients.

  • Create a better patient experience

  • Complete the right intake tasks for every study

  • Improve your understanding of your patients’ needs

  • Use Phreesia to do it all at scale, with consistency and fewer staff

Sample Phreesia profile for returning radiology patient complaining of torn meniscus
Woman holding her mobile phone displaying the Phreesia radiology Appointment Request Form screenWoman holding her mobile phone displaying the Phreesia radiology Appointment Request Form screen

An easier way to make an appointment

Providers’ offices are flooded with phone calls. We know this chaos is as hard on your staff as it is on patients. Whether they’re requesting an x-ray or an ultrasound study, Phreesia offers your patients the convenience of requesting appointments on your website anytime, anywhere—so you can put down the phone and serve the patients right in front of you.

  • Deliver the consumer experience patients expect
  • Drive more new patients to your practice
  • Track all study requests and sources
  • Insurance is automatically verified before scheduling an appointment
Learn more about Appointments >

Say goodbye to clipboards and scanning

Phreesia is designed to save your team—and your patients—the headache of check-in forms. Whether patients register on their mobile device or use the PhreesiaPad or Arrivals station, our intake tools help speed things up for your practice, while giving patients the consumer-friendly, self-service options they want.

Mobile

Send texts or emails that let your patients register up to a week before their appointment. They can also check in from their mobile device when they arrive at your office. With Mobile, patients can update their medical history, sign consents, make payments and take photos to store in their patient record.

PhreesiaPad

Allow your patients to enter their demographic information, complete clinical questionnaires, capture photos to store in their patient record, and pay privately and securely on our in-office wireless tablets. You can also remind them about important practice services and annual screenings like mammograms directly on the PhreesiaPad.

Arrivals Station

Streamline check-in for patients who have already registered using Mobile. Phreesia Arrivals gives patients who need to check in quickly an efficient, self-service option.

Learn more about Registration >
Phreesia Arrivals station kiosk in use at radiology practice
Sample radiology practice patient intake form on the PhreesiaPad tablet

The right questions,
the right answers

In healthcare, every patient is unique. Phreesia tailors the patient experience to each radiology patient, capturing medical, family and social history, payment information and consents. The data is automatically sent back to your EMR/PM system, allowing you to collect a complete patient record.

  • Deliver patient-specific, guided intake interviews
  • Gather complete patient demographic profiles
  • Capture medical history, payments and e-signature consents
  • Integrate patient data with your EMR/PM system
Learn more about Workflows >

Insurance verification with results you can use

Need to know a patient’s copay? No problem. What about the remaining deductible? We’ll tell you. Eligibility for a dual-energy x-ray absorptiometry (DEXA) scan? We have that too. Phreesia’s automated Eligibility & Benefits application gives your staff the data they need in a manageable, simple-to-understand format.

  • Automatically verify insurance before or during the study
  • Identify benefit information, such as co-insurance and deductibles
  • Accelerate reimbursement by reducing pending and denied claims
Learn more about Eligibility & Benefits Verification >
Sample Phreesia radiology patient record indicating commercial insurance status
Data graphic illustrating that with Phreesia, medical practices (including radiology) saw a 40% increase in time of service collections

Collect more patient payments—before and after the visit

We get it—asking patients for payment can be difficult. But with patient financial responsibility making up 20% to 30% of provider revenue, everyone is feeling the pinch. Using Phreesia’s suite of payment applications, your practice will increase profitability, reduce bad debt—and offer patients more convenient options to pay for their care.

  • E-cashiering
  • POS payments
  • Payment posting
  • Payment plans
  • Online payments
  • Phreesia Payment Assurance
Learn more about Payments >

Managing referrals just got easier

If you find the referral process challenging, you’re not alone. It’s hard to manage your incoming referrals from different sources across multiple locations. With Phreesia Referrals, the process is easy: Referring providers can submit online referral requests anytime, and staff can track them in one place and send automated study confirmations back to referring providers.

  • Track all incoming referrals in one place with a work queue for schedulers or referral coordinators
  • Learn about your referral base through Phreesia Reporting and Analytics
  • Increase market share by improving your referring providers’ experience
Learn more about Referrals >
Illustration of Phreesia Referrals centralized list tracking for radiology practices
Woman holding her mobile phone and filling out Phreesia patient satisfaction survey for radiology practices to track patient perceptionsWoman holding her mobile phone and filling out Phreesia patient satisfaction survey for radiology practices to track patient perceptions

Are my patients satisfied with their care?

What do your patients think about their MRI or CT scan studies? Connecting with your patients and understanding their experience is critical to enhancing their care. It also helps you improve services, generate patient referrals and boost reimbursement rates. Phreesia’s post-visit surveys do just that: provide patient feedback in real time, giving you a clear picture of what they think.

  • Track patient perceptions
  • Identify service issues
  • Customize questions based on location and study type
  • Measure progress on practice improvement efforts
  • Prepare for incentive-based patient satisfaction reports
Learn more about Surveys >

Measure, understand and improve

Phreesia’s robust suite of analytic tools empowers you to take control of your organization’s financial and operational health. Our permission-based reports give you the insights you need to make the decisions that drive accountability and success in your organization.

Learn more about Analytics and Reports >
Sample Phreesia Analytics desktop screen for radiology practices
Graphic with padlock to illustrate Phreesia security and privacy

Your partner in security

At Phreesia, privacy and security are our top priorities—not boxes we check during a once-a-year review. At each and every level of our organization, we foster a culture of compliance focused on safeguarding patient data. Phreesia adheres to industry-leading regulations and requirements for securing and protecting health data, and we set best-in-class policies across our entire company. We’re honored to have those efforts recognized with many of the industry’s most well-known certifications, including:

  • HITRUST CSF Certification
  • Payment Card Industry Data Security Standard (PCI DSS)
  • Security Organization Control (SOC) 2
Learn more about Privacy and Security >

Robust, bidirectional integration

With Phreesia, you know your patient data will always flow directly and securely into your EMR or PM system, providing automatic updates that save time and improve organizational efficiency.

Logos of Phreesia EMR and PM system patient data integration partners
Logos of Phreesia EMR and PM system patient data integration partners
Learn more about Integration >
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