Front Office of the Future: Accelerating payments to collect faster and smarter

Operations Patient Experience RCM Webinar

Insurance deductibles have nearly doubled over the last decade, which means patients are carrying higher balances. Medical practices must prioritize collections—but that’s no easy task with staffing shortages and existing employees stretched thin.

Watch the second webinar in our three-part Front Office of the Future webinar series, focused on how healthcare organizations can collect faster and with less staff outreach. During this webinar, Jessica Mackie, Office Manager at ENT Specialists in Novi, Mich., and Geni Patterson, Clinical Applications Specialist at Midwest Center for Women’s Healthcare in Bannockburn, Ill., will share how they’re offering flexible payment options, reducing their cost-to-collect and enabling a more convenient payments experience for patients and staff alike.

Watch this webinar to learn:

  • How to provide the flexible, digital-first financial experience patients expect
  • Best practices for implementing automated payments and flexible plans
  • Strategies for increasing time-of-service collections

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