Front Office of the Future:

Accelerating payments to collect faster and smarter

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Insurance deductibles have nearly doubled over the last decade, which means patients are carrying higher balances. Healthcare organizations must prioritize collections—but that’s no easy task with staffing shortages and existing employees stretched thin. 

On Wednesday, September 28, at 1PM ET (10AM PT) we held the second webinar in our three-part Front Office of the Future webinar series, focused on how healthcare organizations can collect faster and with less staff outreach. During this webinar, Jessica Mackie, Office Manager at ENT Specialists in Novi, Mich., and Geni Patterson, Clinical Applications Specialist at Midwest Center for Women’s Healthcare in Bannockburn, Ill., shared how they’re offering flexible payment options, reducing their cost-to-collect and enabling a more convenient payments experience for patients and staff alike.