Front Office of the Future: Crafting a patient-centric appointments strategy

Operations Patient Experience Webinar

Patients won’t wait on hold to book an appointment by phone—they’ll just try your competitor instead. Online appointment scheduling is no longer just a convenience, it’s become a necessity. And 36% of patients say it’s a must-have for their doctor. 

Watch the first webinar in our Front Office of the Future webinar series. During this webinar, Mark Baerd, Practice Administrator at Medical Center ENT Associates of Houston, and Trista Ricketts, Practice Administrator at Women’s Health Specialists of Dallas, will share how they’re meeting consumer expectations for a digital-first experience that gives patients the power to find the right appointment for their schedule and book it at their own convenience. Our presenters will share how they’re using digital tools and automated reminders to book more appointments and reduce no-shows.

Watch this webinar to:

  • Learn why self-scheduling and online appointments are important to staying competitive
  • Gain best practices for reducing no-shows
  • Hear how automated schedule management and appointment reminders can help you see more patients without straining your staff

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