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March 3, 2020

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Rated #1 in 
Patient Intake Management 
by KLAS 

KLAS’ Patient Engagement Platforms 2020 report evaluated vendors based on a set of 12 patient engagement tools, such as pre-visit check-in and online bill pay. 

Phreesia received high marks for performance and was recognized as a vendor that’s moved beyond a niche platform and is making gains toward becoming an end-to-end patient engagement platform. 

Surveyed clients said Phreesia increased patient collections, reduced no-show rates and improved the patient experience.

"The self-scheduling feature in the system is amazing. That feature can manage the thousands of patients who have requested flu vaccines. In the past, we used online scheduling systems that didn't integrate with our EMR, and that put a lot of extra work on us...Phreesia rolled out the self-scheduling feature very seamlessly."

- Manager

Jan. 2022

The Proven Leader in Patient Intake Management 

KLAS launched the Patient Intake Management category in 2018. Since then, healthcare providers have ranked Phreesia as the top-rated patient intake vendor four years running. 

"We have been with Phreesia for years, and we still have regular touchpoints and status calls with them. That is our favorite thing about them...Phreesia has been an excellent partner."

- CTO

Jan. 2022

"Recently, we came to Phreesia with issues that needed to be fixed rapidly, and they delivered quickly and with no additional costs. It is really mind-blowing to me how accommodating and responsive Phreesia has been to us."

- Director

Jan. 2022

Overall KLAS Score
Overall Product Quality
Drives Tangible Outcomes
Would Buy Again
90.0

8.4 out of 9

8.4 out of 9

A ‘Standout Vendor’ 
for Patient Engagement 

Deliver a 
patient-centered experience across every care setting in your Cerner health system

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Phreesia Delivers the Best Customer Experience 

One-hundred percent of Phreesia customers surveyed by KLAS indicated they would buy Phreesia again and 98% of clients said it was a part of their long-term plans.

The results are in – our clients have ranked Phreesia as the industry leader in proactive service, overall product quality, customer support during COVID-19 and more.