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March 3, 2020

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Rated #1 in Patient Intake Management by KLAS 

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KLAS’ Patient Engagement Platforms 2020 report evaluated vendors based on a set of 12 patient engagement tools, such as pre-visit check-in and online bill pay. 

Phreesia received high marks for performance and was recognized as a vendor that’s moved beyond a niche platform and is making gains toward becoming an end-to-end patient engagement platform. 

Surveyed clients said Phreesia increased patient collections, reduced no-show rates and improved the patient experience.

“From the get go,  Phreesia impressed us through the vetting, sales, contracting, and implementation processes…they’ve gone above and beyond for our company in so many ways. I have never worked with someone at Phreesia who wasn’t looking out for the best interest of our company. Phreesia truly wants to help our business and our clients.”

- Manager

Nov. 2020

Phreesia Rated a “High Performing Vendor” for its COVID-19 Response 

In 2020, KLAS released its report, “Vendor Performance in Response to the COVID-19 Crisis.”

Phreesia was among the vendors with the highest client satisfaction ratings – for both our overall platform and COVID-19 products.

The Proven Leader in Patient Intake Management 

KLAS launched the Patient Intake Management category in 2018. Since then, healthcare providers have ranked Phreesia as the top-rated patient intake vendor three years running.

Phreesia Delivers the Best Customer Experience 

One-hundred percent of Phreesia customers surveyed by KLAS indicated they would buy Phreesia again and 98% of clients said it was a part of their long-term plans.

“We are not just a client to Phreesia. They treat us like we are a partner, and that is hugely important. When the pandemic started, they were constantly reaching out to us to tell us what they were doing to help.”

- COO

Sept. 2020

“We work with a couple of other vendors, but Phreesia had the quickest turnaround time for available solutions during the COVID-19 crisis. They worked tirelessly to get the product to be where we needed it to be.”

- Director

Aug. 2020

Want to see why Phreesia is Best in KLAS for Patient Intake Management? 

Overall KLAS Score
Overall Product Quality
Drives Tangible Outcomes
Would Buy Again
91.3

8.4 out of 9

8.4 out of 9

A ‘Standout Vendor’ for Patient Engagement 
VIEW THE VENDOR COMPARISON

The results are in – our clients have ranked Phreesia as the industry leader in proactive service, overall product quality, customer support during COVID-19 and more.