Front Office of the Future:

Modernizing patient intake and reducing staff burden

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Nearly two out of three patients (64%) say they prefer to see a doctor who offers online check-in, according to a Phreesia survey. So why are so many healthcare organizations still handing patients a clipboard in the waiting room? 

On Wednesday, November 2, at 1PM ET (10AM PT) we held the final webinar in our three-part Front Office of the Future webinar series, focused on how healthcare organizations are adding the convenient intake features that patients have come to expect, increasing efficiency and reducing staff burden. During this webinar, Sarah Barnes, Front Office Manager at Northside Pediatrics and Belinda Pitts, Billing Office Manager at Elite Women's Care, shared why they have embraced self-service intake, automating consents and customizing the intake process for each patient to enable better care.