UPCOMING WEBINAR
The Battle Against Vaccine Hesitancy: What Health Systems Can Do to Reach At-risk Patients
Wednesday, January 27 at 1 PM ET
Phreesia is committed to supporting medical groups and health systems during COVID-19 by helping them stay safe and continue to see patients. Whether that means supporting you as you transition to telehealth visits, helping you communicate changes to your patient base, enabling you to screen patients for COVID-19 risk factors or helping you minimize contact during in-person visits, Phreesia is here for you.
Product offerings to support you during COVID-19 and beyond
COVID-19 Support Products
COVID-19 Screening Module
Automatically screen patients for self-reported COVID-19 symptoms and risk factors during pre-visit intake
- Screen patients for COVID-19 symptoms and risk factor
- Adhere to the latest CDC guidelines
- Direct at-risk patients to the right care setting
- Educate patients about your practice’s evolving policies
Vaccine Management Solution
An end-to-end set of outreach, intake, reminder and recall tools to increase vaccine uptake
- Manage waitlist, scheduling and patient communication
- Automate intake, screening and consents
- Maximize uptake and completion
- Screen for vaccine hesitancy and deliver targeted educational
content
Intake for Telehealth
Capture important intake and clinical information ahead of each telehealth visit and facilitate the start of virtual sessions
- Shift a large volume of visits to telehealth
- Perform all of the necessary intake tasks for virtual visits
- Set expectations with patients for their telehealth visit
Zero-Contact Intake
Reduce face-to-face interactions to keep patients and staff safe during intake
- Support no-waiting-room workflows (e.g. car check-in)
- Help patients check in from home for in-person visits
- Limit exposure during emergency and urgent-care visits
- Communicate with individual patients via two-way text
messaging
Appointment Scheduling
Prompt patients and referring providers to schedule appointments so you can focus on providing care
- Reach out to patients to schedule a visit
- Book more appointments with limited scheduling staff
- Automatically fill empty slots on your schedule
- Give referring providers access to book appointments directly
Patient Communications
Stay connected with patients and keep them informed with email and text outreach
- Broadcast important updates to all your patients
- Text individual patients about their virtual or in-person visit
- Send targeted messaging to specific patient group
Notable News
How Memorial Health System, Health First use Zero-Contact Intake
Recap of Becker’s Healthcare Health IT + Revenue Cycle Management Virtual Event
Data Insights
Background
Since February 10, 2020, Phreesia has collected over 56M COVID-19 screenings in 49 states plus Washington D.C. and the Virgin Islands for self-reported risk factors, including symptoms and potential exposure, such as contact with known cases or travel to affected regions. The screening module has evolved over time with CDC guidelines. Starting March 2, practices using the standard module began asking all patients about symptoms, which is the focus of the data shared here.
Results
Percentage of Visits for COVID-Like Illness*
Reported By Phreesia Practices Weekly National Summary, March 2 – January 3, 2021. Enlarge map
- The most recent version of the adult screening tool can be found here and the pediatric screening tool can be found here.
- States that are gray indicate no screening data available in those states.
* Symptoms include fever and lower respiratory illness (cough and shortness of breath) for the entire study period. As CDC guidelines evolved, additional symptoms were added. See CDC for most up to date list for adults and for pediatrics.
Client Stories
Family Practice Associates of Lexington Boosts In-Office Preventive Care Visits
Family medicine group leverages Phreesia to get patients in for needed care
Phreesia Helps The Derm Group Ramp Up Telehealth and Rebuild Its Schedule
Group leverages Intake for Telehealth and Zoom integration to increase virtual visits
Health System Shares Efforts to Reduce Risk During In-Person Visits
Memorial Health System uses Zero-Contact Intake to keep patients and staff safe
Resources
Links
- CDC Guidelines
- HHS’ Telehealth for Patients and Providers
- AMA’s Helping Private Practices Navigate Non-Essential Care During COVID-19
- AMA’s Tips for Keeping Your Practice in Business During the COVID-19 Pandemic
- AMA’s Financial & Business Operations During COVID-19: Guidance for Physicians
- AMA’s COVID-19 Coding and Guidance
- ACP’s COVID-19 Practice Management Resources (including Telehealth Coding and Billing Information)
- HHS’ Provider Relief Fund Payment Attestation Portal
Webinar Replays
January 2021
- Your COVID-19 Vaccine Delivery Strategy: Increasing Uptake and Addressing Hesitancy
- The Battle Against Vaccine Hesitancy: What Health Systems Can Do to Reach At-Risk Patients (with Becker’s Healthcare)
December 2020
October 2020
August 2020
- The Road to Recovery: Getting Patients in for Vaccinations and Other Preventive Care During COVID-19
June 2020
May 2020
Stay up to date with Phreesia’s COVID-19 Response updates
