Phreesia’s COVID-19 Response Phreesia is committed to supporting our clients’ evolving needs, with product offerings to support vaccine uptake, telehealth visits, screening for COVID-19 risk and reducing in-person contact.



Intake Tools to
Support Your Organization


The Battle Against Vaccine Hesitancy: What Health Systems Can Do to Reach At-risk Patients

Wednesday, January 27 at 1 PM ET

Phreesia is committed to supporting medical groups and health systems during COVID-19 by helping them stay safe and continue to see patients. Whether that means supporting you as you transition to telehealth visits, helping you communicate changes to your patient base, enabling you to screen patients for COVID-19 risk factors or helping you minimize contact during in-person visits, Phreesia is here for you.

Product offerings to support you during COVID-19 and beyond

COVID-19 Support Products

COVID-19 Screening Module

Automatically screen patients for self-reported COVID-19 symptoms and risk factors during pre-visit intake

  • Screen patients for COVID-19 symptoms and risk factor
  • Adhere to the latest CDC guidelines
  • Direct at-risk patients to the right care setting
  • Educate patients about your practice’s evolving policies

Vaccine Management Solution

An end-to-end set of outreach, intake, reminder and recall tools to increase vaccine uptake

  • Manage waitlist, scheduling and patient communication
  • Automate intake, screening and consents
  • Maximize uptake and completion
  • Screen for vaccine hesitancy and deliver targeted educational

Intake for Telehealth

Capture important intake and clinical information ahead of each telehealth visit and facilitate the start of virtual sessions

  • Shift a large volume of visits to telehealth
  • Perform all of the necessary intake tasks for virtual visits
  • Set expectations with patients for their telehealth visit

Zero-Contact Intake

Reduce face-to-face interactions to keep patients and staff safe during intake

  • Support no-waiting-room workflows (e.g. car check-in)
  • Help patients check in from home for in-person visits
  • Limit exposure during emergency and urgent-care visits
  • Communicate with individual patients via two-way text

Appointment Scheduling

Prompt patients and referring providers to schedule appointments so you can focus on providing care

  • Reach out to patients to schedule a visit
  • Book more appointments with limited scheduling staff
  • Automatically fill empty slots on your schedule
  • Give referring providers access to book appointments directly

Patient Communications

Stay connected with patients and keep them informed with email and text outreach

  • Broadcast important updates to all your patients
  • Text individual patients about their virtual or in-person visit
  • Send targeted messaging to specific patient group

Notable News

How Memorial Health System, Health First use Zero-Contact Intake

Recap of Becker’s Healthcare Health IT + Revenue Cycle Management Virtual Event

Data Insights


Since February 10, 2020, Phreesia has collected over 56M COVID-19 screenings in 49 states plus Washington D.C. and the Virgin Islands for self-reported risk factors, including symptoms and potential exposure, such as contact with known cases or travel to affected regions. The screening module has evolved over time with CDC guidelines. Starting March 2, practices using the standard module began asking all patients about symptoms, which is the focus of the data shared here.


Percentage of Visits for COVID-Like Illness*

Reported By Phreesia Practices Weekly National Summary, March 2 – January 3, 2021. Enlarge map

  • The most recent version of the adult screening tool can be found here and the pediatric screening tool can be found here.
  • States that are gray indicate no screening data available in those states.

* Symptoms include fever and lower respiratory illness (cough and shortness of breath) for the entire study period. As CDC guidelines evolved, additional symptoms were added. See CDC for most up to date list for adults and for pediatrics.

Client Stories

Family Practice Associates of Lexington Boosts In-Office Preventive Care Visits

Family medicine group leverages Phreesia to get patients in for needed care

Phreesia Helps The Derm Group Ramp Up Telehealth and Rebuild Its Schedule

Group leverages Intake for Telehealth and Zoom integration to increase virtual visits

Health System Shares Efforts to Reduce Risk During In-Person Visits

Memorial Health System uses Zero-Contact Intake to keep patients and staff safe


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Learn how Phreesia can help you provide the safe, convenient intake experience your patients want, while doing more of what matters in your organization.

If you are a patient, please contact your healthcare provider directly. Please do not send any sensitive personal or health information.
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