Automatically screen patients for self-reported COVID-19 symptoms and risk factors during pre-visit intake

• Screen patients for COVID-19 symptoms and risk factor
• Adhere to the latest CDC guidelines
• Direct at-risk patients to the right care setting
• Educate patients about your practice’s evolving policies

Capture important intake and clinical information ahead of each telehealth visit and facilitate the start of virtual sessions

• Shift a large volume of visits to telehealth
• Perform all of the necessary intake tasks for virtual visits
• Set expectations with patients for their telehealth visit

Prompt patients and referring providers to schedule appointments so you can focus on providing care

• Reach out to patients to schedule a visit
• Book more appointments with limited scheduling staff
• Automatically fill empty slots on your schedule
• Give referring providers access to book appointments directly

Stay connected with patients and keep them informed with email and text outreach

• Broadcast important updates to all your patients
• Text individual patients about their virtual or in-person visit
• Send targeted messaging to specific patient group

• CDC Guidelines
• HHS’ Telehealth for Patients and Providers
• AMA’s Helping Private Practices Navigate Non-Essential Care During COVID-19
• AMA’s Tips for Keeping Your Practice in Business During the COVID-19 Pandemic
• AMA’s Financial & Business Operations During COVID-19: Guidance for Physicians
• AMA’s COVID-19 Coding and Guidance
• ACP’s COVID-19 Practice Management Resources (including Telehealth Coding and Billing Information)
• HHS’ Provider Relief Fund Payment Attestation Portal

• HIPAA/TCPA Updates
• FCC’s COVID-19 Telehealth Program: Phreesia Client Application Assistance

January 2021

• Your COVID-19 Vaccine Delivery Strategy: Increasing Uptake and Addressing Hesitancy
• The Battle Against Vaccine Hesitancy: What Health Systems Can Do to Reach At-Risk Patients (with Becker’s Healthcare)

December 2020

• Phreesia Announcement: COVID-19 Vaccine Management Solution

October 2020

• Contactless Patient Intake: Improving Operations at Your Practice During COVID-19 and Beyond

August 2020

• The Road to Recovery: Getting Patients in for Vaccinations and Other Preventive Care During COVID-19

June 2020

• The End of The Waiting Room: Using Zero-Contact Intake to Improve Safety and Transform the Patient Experience (with Becker’s Healthcare)

May 2020

• The Road to Recovery: Strategies for Safely Restarting Elective Procedures
• Alliance for Health Policy’s webinar, “The Changing Landscape of Primary Care,” featuring Dr. Caroline DeFilippo, from Assistant Medical Director, CareMount Medical
• The Road to Recovery: Using Phreesia to Rebuild Your Schedule