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Get real-time feedback to help you meet your patients’ needs

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Leading organizations choose Phreesia

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The Jackson Clinic
Frederick Primary Care Associates
Chesapeake Urology
Houston ENT
Click here to watch our video about patient satisfaction surveys

Patient satisfaction surveys

With Phreesia’s patient satisfaction surveys, you can find out what patients thought about their most recent visit. Get real-time patient feedback about the quality of your healthcare organization’s services, staff communication and more to fine-tune your operations and increase patient satisfaction. Use survey data to compare answers across other Phreesia groups, or use the information to make sure you’re on track for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program. 

Patient satisfaction survey analytics

Dig deep into patient feedback and discover how you can improve every patient’s experience.

  • Track patient survey answers by location or provider
  • Benchmark patient feedback data against similar practices
  • Calculate your Net Promoter Score®
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Success stories

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An ophthalmology group leveraged Phreesia’s patient surveys to gain actionable insights that they used to drive improvements and increase their Net Promoter Score to 84

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A large health system was able to achieve a 78% post-visit survey-completion rate, helping the organization drive improvements and complement its CAHPS efforts

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