Automating E&B: How to reduce staff burden and get ahead of denials

Operations RCM Staffing Webinar

Verifying patients’ insurance eligibility and benefits is crucial to preventing claims denials. But manually checking E&B for each patient wastes staff time and introduces room for human error. What if there was a better way?

Watch as we discuss the benefits of automating E&B verification and share how improvements to the intake process can help prevent claims denials. Angela Macleod, Practice Manager at Genesis Spine, Joint and Regenerative Medicine, and Michelle Russell, Administrator at Midwest ENT Centre, discuss how automated E&B verification is saving staff time, improving data accuracy and ensuring patients are covered for their visit before they walk into the office. They also share how they’ve improved their intake process to avoid common errors that can lead to denials.

Watch this webinar to:

  • See how automated E&B verification works
  • Learn why it’s important to verify insurance multiple times before a visit
  • Hear how improvements to the E&B verification process can improve the patient and staff experience

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