Burnout beyond the bedside: How to identify and reduce non-clinical staff fatigue

Clinical Operations RCM Staffing Webinar

Hosted by:

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There’s no doubt that physicians and nurses are overburdened, overworked and stretched thin. But a recent study led by researchers at Brigham and Women’s Hospital shows that burnout is much more widespread—and is deeply affecting administrative staff and other non-clinical workers.

Watch our webinar to learn more about the study’s findings and what they mean for your organization. Our panel, including the study’s lead researcher and a burnout expert, discusses what is causing staff burnout and how healthcare organizations can get ahead of staff fatigue before it causes problems for their workforce and bottom line.

Watch this webinar to learn:

  • About the pandemic’s continuing impact on burnout among non-clinical workers
  • How to eliminate time-consuming work like patient registration and insurance verification
  • Practical strategies for preventing work overload and retaining staff


Lisa S. Rotenstein, MD, MBA
Director, Brigham and Women’s Hospital and Physicians Foundation Center for Physician Experience and Practice Excellence and lead study author

Paul DeChant, MD, MBA
Physician Executive and Burnout Expert

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