Eliminate and motivate: How to identify and address front office staff burnout

Operations Staffing Webinar

It’s no secret that burnout among healthcare providers has reached epidemic levels. What isn’t discussed as much is the effect of burnout on administrative staff, including your front office, billing staff and schedulers. Burnout is pervasive among these workers as well, especially with the stress of the COVID-19 pandemic and staffing shortages.

If left unresolved, staff fatigue and burnout have the potential to disrupt operations, impact staff retention and damage the patient experience. How can healthcare leaders spot the signs of burnout, address its core causes and help administrative staff do their jobs more efficiently so that they can focus on helping patients? 

Watch our webinar as we welcome Paul DeChant, MD, MBA, an experienced physician executive, leadership coach and expert on burnout. Dr. DeChant will share his unique approach to identifying, treating and preventing burnout in your organization. He’ll discuss how healthcare organizations can better manage staff, strengthen their culture, and use technology to automate time-consuming processes and prevent work overload.

Watch this webinar to:

  • Learn the six major drivers of burnout
  • Gain practical strategies for creating a more supportive work environment
  • See how digital tools can alleviate staff burden and let employees focus on more important, fulfilling tasks

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