May 12, 2017 — Insights

Phreesia Asked 300,000 Patients What Drives Satisfaction

The patient experience begins at the first interaction patients have with your organization. Poor parking options, a messy waiting room, distracted front-desk staff—all of these factors can negatively shape the way your patients view their visit and quality of care they receive.

Infographic showing what patients like and dislike about their healthcare provider visits
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