New interview questions and templates give physicians greater insight into patients’ health
NEW YORK—November 15, 2010 — According to the American Diabetes Association, nearly 24 million children and adults in the United States live with diabetes. The disease requires personalized care to help those afflicted live healthy lives. Phreesia, the leading company in patient check-in, recently introduced tools to help encourage and improve patient-physician dialogue about diabetes and associated lifestyle factors at the point of care.
Because nearly 7% of patients checking in at the physician’s office though Phreesia have diabetes, the company realized it had an excellent opportunity to positively impact the care of hundreds of thousands of patients. That’s why Phreesia developed a standard set of questions available to practices for their diabetic patients. The questions are designed to assist physicians in understanding how each patient manages and monitors his/her glucose levels at home, specifically through self-monitoring and use of insulin at different times of the day. This increases the conversation value between physician and patient, and, in conjunction with the patient’s lab values, helps the physician understand the lifestyle and medication adjustments that would be most effective for each patient.
Phreesia automates the patient check-in process for thousands of medical offices nationwide. Patients use the PhreesiaPad to provide demographic, insurance and clinical information, as well as pay their co-payments and balances. Phreesia integrates seamlessly into existing practice management and electronic health record systems, streamlining workflow.
“The check-in process is an opportunity for physicians to obtain actionable information about their patients in advance of each consultation, and make better informed decisions at the point of care,” said Chaim Indig, CEO and co-founder of Phreesia. “The PhreesiaPad makes it easy for patients to provide details about their medical history, reason for visit and current medications. Diabetes can be challenging to manage, but with open lines of communication between doctors and patients starting at check-in, better health outcomes can result.”