White paper

How preferred-language communication improves care and the patient experience

Technology can help healthcare organization communicate with patients in their preferred language

Language barriers in healthcare result in poor communication and negative experiences for patients and providers alike. This white paper explores the importance of communicating with patients in their preferred language and discusses how technology can play a valuable role in breaking down language barriers and meeting patients where they are.

Read this white paper to learn about: 

  • Challenges that patients with limited English proficiency face when receiving care
  • Consequences of provider-patient language barriers 
  • Four ways preferred-language communication helps patients and providers 
  • First-hand accounts about how technology helps providers overcome language barriers 

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