Message received: Using text and email to engage patients and keep your schedule full

Operations Patient Experience Webinar

Your healthcare organization is probably using text messages and emails to engage patients—but are you getting the most impact out of them?

Watch our webinar to learn how your peers are leveraging patient communications to drive revenue, close gaps in care and save staff time. Our panelists share how tools like two-way text-messaging, broadcast emails and automated messages are helping them keep their schedules full and keep patients informed. We also discuss how digital communication tools can help improve the referral experience for patients and staff alike.  

Watch this webinar to:

  • Hear how leading healthcare organizations are using text and email to improve patient retention
  • Gain strategies using digital tools to promote preventive and ancillary services 
  • Learn how to quickly inform patients about unexpected closures and automatically reschedule appointments

Speakers:

Alex Ortega, Patient Retention Specialist at CARE Center at Dignity Health-St. Mary Medical Center

Kelley Chester, OHCC, Patient Relations Manager, Central Dermatology Center

Sheryl Wilchman, Office Manager, Main Street Medical Clinic

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