Building a better digital front door: Phoebe Putney’s best practices for success

Operations Patient Experience RCM Webinar

Is your digital front door strategy driving the appointments, revenue and engagement that your health system needs to achieve its strategic goals?

Watch this webinar to to learn how Phoebe Putney Health System is building a digital front door that enables a more convenient, streamlined experience that drives both staff efficiency and patient satisfaction. Ginger NeSmith, Financial Applications Manager at Phoebe Putney Health System and Phillip Wright, Interim Corporate Director of Patient Access at Phoebe Putney Health System, discuss how Phoebe is reducing barriers to access by leveraging self-service technology, engaging patients to take action for their health and using text messaging to more easily communicate with patients throughout care journey.

Watch this webinar to:

  • Gain best practices for implementing digital registration and communication tools
  • See how Phoebe is building a digital front door that adds convenience while limiting staff burden
  • Learn how a modern patient experience can drive both business and clinical outcomes

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