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Your go-to resource for the healthcare insights, news, and analysis that drive your organization’s success.

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Featured
Blog | RCM

Investing in healthcare technology? Here’s how to maximize your ROI.

September 22, 2023
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Featured
Blog | Operations | | Patient Experience

Breaking down the barriers to patient acquisition with a digital-first experience

July 25, 2023
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Featured
Blog | Operations | | Patient Experience | RCM

3 tips for collecting high patient balances

July 6, 2023
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Operations | Patient Experience | Staffing

4 ways digital intake improves staff efficiency

Technology can fill staffing gaps by automating manual, repetitive tasks—and give employees more time to spend with patients.

April 28, 2023
burnout dechant blog post header
Operations | Staffing

Identifying and addressing healthcare burnout: An expert view

Want to combat burnout before it happens? Consider these strategies from Paul DeChant, MD, a physician executive with 30+ years of experience.

March 1, 2023
Woman of color on her phone
Operations | Patient Experience | RCM | Staffing

Four ways to get paid faster and more consistently

Technology can help expedite collections and make the payments process easier for patients and staff alike.

February 3, 2023
Operations | Staffing

6 ways to recognize your medical practice staff this holiday season

Show your hardworking staff that you appreciate everything they do for your medical practice and the patients you serve.

December 8, 2022
Patient Experience | Staffing

How administrative staff burnout impacts the patient experience—and four strategies that can help

Burnout is one of the leading causes of administrative staff turnover. That's why it’s crucial to combat burnout before it happens.

October 18, 2022
Front Office illustration
Operations | RCM | Staffing

The front-office staff shortage is here to stay. Here’s how to manage it.

Provider organizations need to retain front-office staff without sacrificing care quality, patient capacity or revenue. Technology can help.

September 7, 2022
Operations | Staffing

5 strategies for fighting burnout in your healthcare organization during the holiday season

Healthcare burnout is an ongoing challenge, and now the holidays are adding to the stress. Consider these tips to help your staff recharge.

December 7, 2021
Operations | Patient Experience | Staffing

The staffing crisis is making patient access worse. Technology can help.

The current staffing crisis has exacerbated patient access issues for healthcare organizations. Learn how technology can help address them.

November 15, 2021
Operations | Patient Experience | Staffing

Short on staff? Efficiency—not hiring—may be the best answer

Instead of hiring, forge ahead with a straightforward solution: Reduce manual workloads and improve staff efficiency with technology.

July 30, 2021
Staffing

Boosting Your Medical Practice Staff’s Morale During the Holidays

The ongoing pandemic and tight budgets are making it hard for medical practices to celebrate their staff and boost morale for the holidays. In this post, we share tips to recognize their contributions.

December 14, 2020
Operations | Staffing

5 Ways to Market Your Medical Practice During the Holidays

The holidays are actually a great time to market your medical practice. Here are five ways to make year-end marketing easier, more fun and more efficient.

December 10, 2019
Clinical | Operations | | Patient Experience | RCM | Security & Privacy | Staffing | Value-Based Care

What Is Patient Intake?

Learn about patient intake, why it's important and how automating the process can help healthcare organizations drive success.

November 4, 2019