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Your go-to resource for the healthcare insights, news, and analysis that drive your organization’s success.

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Patient Experience | Security & Privacy

14% of patients feel uncomfortable using healthcare technology. Here’s how to get them on board.

October 11, 2022
Featured
Clinical | | Patient Experience

How to close the preventive care gap for LGBTQ+ patients 

October 5, 2022
Featured
Operations | RCM | Staffing

The front-office staff shortage is here to stay. Here’s how to manage it.

September 7, 2022
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Patient Experience | Staffing

How administrative staff burnout impacts the patient experience—and four strategies that can help

Burnout is one of the leading causes of administrative staff turnover. That's why it’s crucial to combat burnout before it happens.

October 18, 2022
Operations | RCM | Staffing

The front-office staff shortage is here to stay. Here’s how to manage it.

Provider organizations need to retain front-office staff without sacrificing care quality, patient capacity or revenue. Technology can help.

September 7, 2022
Operations | Staffing

5 strategies for fighting burnout in your healthcare organization during the holiday season

Healthcare burnout is an ongoing challenge, and now the holidays are adding to the stress. Consider these tips to help your staff recharge.

December 7, 2021
Operations | Patient Experience | Staffing

The staffing crisis is making patient access worse. Technology can help.

The current staffing crisis has exacerbated patient access issues for healthcare organizations. Learn how technology can help address them.

November 15, 2021
Operations | Patient Experience | Staffing

Short on staff? Efficiency—not hiring—may be the best answer

Instead of hiring, forge ahead with a straightforward solution: Reduce manual workloads and improve staff efficiency with technology.

July 30, 2021
Staffing

Boosting Your Medical Practice Staff’s Morale During the Holidays

The ongoing pandemic and tight budgets are making it hard for medical practices to celebrate their staff and boost morale for the holidays. In this post, we share tips to recognize their contributions.

December 14, 2020
Operations | Staffing

5 Ways to Market Your Medical Practice During the Holidays

The holidays are actually a great time to market your medical practice. Here are five ways to make year-end marketing easier, more fun and more efficient.

December 10, 2019
Clinical | Operations | | Patient Experience | RCM | Security & Privacy | Staffing | Value-Based Care

What Is Patient Intake?

Learn about patient intake, why it's important and how automating the process can help healthcare organizations drive success.

November 4, 2019
Staffing

Seven Ways to Celebrate Your Practice Staff During the Holiday Season

The holiday season is in full swing and that means it’s time to recognize staff for their hard work throughout the year. Learn how to celebrate your staff with these 7 tips.

December 3, 2018
Operations | Staffing | Value-Based Care

Expert Q&A: Implementing a Flexible Staffing Model in Your Medical Practice

Read our Q&A with Deborah Keegan as she discusses the benefits of flexible staffing models and how technology supports them.

October 15, 2018
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Clinical | Operations | Staffing

Managing the Beginning-of-the-Year Cash Crunch

The rapid growth of high-deductible health plans has exacerbated beginning-of-the-year cash crunches. Andrew Graham's solutions for your practice.

February 13, 2018
Operations | Patient Experience | Staffing

Six Tips to Avoid Medical Staff Burnout

Burnout can impact an entire organization. These six tips will help you avoid common pitfalls. Learn more about how to avoid staff burnout in healthcare.

August 8, 2017