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Your go-to resource for the healthcare insights, news, and analysis that drive your organization’s success.

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comfortable healthcare technology
Featured
Patient Experience | Security & Privacy

14% of patients feel uncomfortable using healthcare technology. Here’s how to get them on board.

October 11, 2022
Featured
Clinical | | Patient Experience

How to close the preventive care gap for LGBTQ+ patients 

October 5, 2022
Featured
Operations | RCM | Staffing

The front-office staff shortage is here to stay. Here’s how to manage it.

September 7, 2022
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Patient Experience

How to create a patient-centric appointment strategy

Patients want the digital, self-service scheduling experience that they've come to expect from other service industries.

November 29, 2022
Patient Experience | Staffing

How administrative staff burnout impacts the patient experience—and four strategies that can help

Burnout is one of the leading causes of administrative staff turnover. That's why it’s crucial to combat burnout before it happens.

October 18, 2022
comfortable healthcare technology
Patient Experience | Security & Privacy

14% of patients feel uncomfortable using healthcare technology. Here’s how to get them on board.

Here's what your healthcare organization can do to ensure all patients feel comfortable using technology to manage their care.

October 11, 2022
Operations | Patient Experience

5 ways to promote your rural healthcare clinic

This blog post by Azalea Health, shared on our own blog, includes marketing tips for your rural clinic so you can increase access to care.

October 7, 2022
Clinical | | Patient Experience

How to close the preventive care gap for LGBTQ+ patients

Here are three digital strategies that can help provider groups get more of their LGBTQ+ patients back in their office for preventive care.

October 5, 2022
| Patient Experience

Older adults like digital healthcare tools—and they want more of them

Contrary to popular belief, older adults aren't averse to tech. They enjoy using it, and they want more digital options to manage their care.

September 20, 2022
Clinical | Patient Experience

4 ways digital screening tools can make primary care visits more meaningful

Read how digital screening tools can help your primary care group ensure patient visits are more productive and better address their concerns.

September 14, 2022
Clinical | Operations | | Patient Experience

Better experience, better access: How technology can help improve rural healthcare

Read about how to increase technology adoption in rural areas, make visits more efficient and activate patients to drive better outcomes.

August 29, 2022
| Patient Experience

How do patients want to manage their appointments? We asked them.

We asked more than 4,000 patients how they want to manage their appointments. Here's what they said—and how it impacts your organization.

August 23, 2022
Patient Experience

How to make the patient experience your differentiator

Enhancing the patient experience should be at the top of every healthcare leader’s priority list. Read on to learn why.

August 8, 2022
| Patient Experience

The big disconnect: How patients really want to engage with their providers

We asked more than 4,000 patients how they want to engage with their providers. Here's what they said—and how it impacts your organization.

August 1, 2022
Patient Experience | RCM

3 reasons healthcare organizations need to offer flexible payment options

Patients want convenience—and providers who implement modern, digital payment options are poised to thrive.

July 25, 2022