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Your go-to resource for the healthcare insights, news, and analysis that drive your organization’s success.

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Featured
Blog | RCM

Investing in healthcare technology? Here’s how to maximize your ROI.

September 22, 2023
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Featured
Blog | Operations | | Patient Experience

Breaking down the barriers to patient acquisition with a digital-first experience

July 25, 2023
patient with phone and credit card
Featured
Blog | Operations | | Patient Experience | RCM

3 tips for collecting high patient balances

July 6, 2023
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Operations | | Patient Experience

Breaking down the barriers to patient acquisition with a digital-first experience

Technology can help healthcare organizations increase appointment volume, build loyalty and trust, and engage patients in their care.

July 25, 2023
patient with phone and credit card
Operations | | Patient Experience | RCM

3 tips for collecting high patient balances

Technology can help healthcare organizations engage patients, help them plan to pay in full and make it easy to pay on time.

July 6, 2023
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Operations | RCM

4 reasons to automate eligibility and benefits checks

By automatically checking patients' eligibility and benefits, you can reduce claim errors, mitigate labor costs and prevent revenue losses.

June 28, 2023
Operations | Patient Experience | Staffing

4 ways digital intake improves staff efficiency

Technology can fill staffing gaps by automating manual, repetitive tasks—and give employees more time to spend with patients.

April 28, 2023
Operations | Patient Experience

The key to reducing no-shows: Empower your patients

Minimize no-shows and turn cancellations into opportunities, by engaging patients and modernizing your appointment-scheduling strategy.

April 3, 2023
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Operations

4 questions to ask when evaluating vendor customer service

Ask these questions to determine whether vendors will provide the service and support you need to maximize ROI.

March 15, 2023
vendor consolidation banner
Operations | Patient Experience

Vendor consolidation: 6 key benefits for your healthcare organization

By identifying opportunities for vendor consolidation, you can achieve greater results without sacrificing precious resources.

March 15, 2023
patient scheduling illustration
Operations | | Patient Experience

Patient Scheduling: 10 Best Practices For Peak Efficiency

Follow these 10 patient scheduling best practices to boost revenue, increase efficiency and maintain a full roster of satisfied patients.

March 8, 2023
burnout dechant blog post header
Operations | Staffing

Identifying and addressing healthcare burnout: An expert view

Want to combat burnout before it happens? Consider these strategies from Paul DeChant, MD, a physician executive with 30+ years of experience.

March 1, 2023
Woman of color on her phone
Operations | Patient Experience | RCM | Staffing

Four ways to get paid faster and more consistently

Technology can help expedite collections and make the payments process easier for patients and staff alike.

February 3, 2023
Clinical | Operations | Patient Experience | RCM

Using healthcare analytics to guide strategic decisions

By implementing the right analytics and reporting tools, you can set intentional, achievable goals and drive outcomes that matter.

January 20, 2023
Operations | Staffing

6 ways to recognize your medical practice staff this holiday season

Show your hardworking staff that you appreciate everything they do for your medical practice and the patients you serve.

December 8, 2022