25.11 Release Notes

đź‘‹Now Available: Patient Bill Pay for AdvancedMD   

Tired of chasing down payments? Our digital billing solution is now live for AdvancedMD users, designed to make collecting patient balances faster, easier and less work for your staff.  

With Patient Bill Pay, you can:  

  • Send itemized digital statements the moment a balance is due 
  • Trigger intelligent reminders across text and email 
  • Offer quick, no-login payments from any device 

Organizations using Patient Bill Pay have increased patient collections by 15% 

Say goodbye to paper bills and endless phone calls—and hello to a simpler, smarter way to get paid. 

Patient Access 

Simplify Self-Scheduling with Drag-and-Drop Question Management   

What’s new: Staff can now reorder questions in Self Scheduling Setup to better align with your practice’s workflow.  

How this helps you: Easily customizing question order helps ensure patients book the right appointment with the right provider- streamlining the process for staff and patients.   

Registration  

Introducing ArrivalsX: A Smarter Way to Check In  

What’s New: ArrivalsX is our sleek new self-service kiosk, designed to deliver a smoother check-in experience for both patients and staff. It’s perfect for busy waiting rooms, large facilities, and repeat visits—and is now available for rental or purchase. 

How this helps you: ArrivalsX speeds up patient check-ins, reduces front desk congestion, and provides a scalable, dependable solution for large facilities and multi-site organizations

Upgrade your Phreesia Registration app for PadX and ArrivalsX   

What’s new: Version 25.11 of the Phreesia Registration app is now available for PadX and ArrivalsX devices. 

How this helps you: Stay current with the most secure and reliable version of the Phreesia Registration app for both PadX and ArrivalsX. 

Next Step:  

  • Own your PadX or ArrivalsX? Manually upgrade and restart your devices. 
  • Rent your PadX or ArrivalsX? Just restart—we’ll handle the upgrade during after-hours maintenance. Make sure devices are on Wi-Fi and charging. 
  • Thinking about switching to PadX? Enhance your check in process—get yours today!

Copay Details Now Available in Appointment Readiness   

What’s new: Patients can see their visit copays—including payment status—directly within the Appointment Readiness workflow. 

How this helps you:  Showing copay details upfront helps patients come prepared and reduces last-minute payment questions. Staff benefit from fewer payment-related interruptions at check-in.

Foundations 

What’s new: You can now view integration alerts directly from the Mobile Dashboard. Simply tap the bell icon next to a patient to see what requires attention. 

How this helps you: Quickly identify and respond to notifications directly from the Mobile Dashboard, saving your time and keeping workflows uninterrupted.

Phreesia Library 

Phreesia offers a library of standardized tools and best-practice content designed to align with industry recommendations and increase completion rates.  

These ready-to-use modules are easy to integrate into your existing workflows—and they deliver results. Organizations using Phreesia Library content see a 9.5% lower drop rate and patients complete interviews almost 50% faster compared to custom content.  

Standardized tools  

We now offer the following clinically validated patient-reported outcomes (PROs). 

41-item assessment tool designed to screen adults for generalized anxiety disorder and social anxiety disorder. 

Updated with the latest CDC-aligned Vaccine Information Statements (VIS) to support compliance and deliver the most current vaccine information to patients.