25.12 Release Notes

Get Weekly ROI Insights for Appointment Accelerator—straight to your inbox    

Clients using Appointment Accelerator now receive automated weekly emails with key performance analytics—no more digging through dashboards or waiting on reports. 

Why it matters: 

  • Stay on top of performance with effortless, timely updates 
  • Eliminate manual reporting and save time 
  • Identify trends—like no-shows or provider impact—and act faster  

Not using Appointment Accelerator today? Let AI handle your waitlist — and fill openings before you even lift the phone.  

Dashboard

Quickly update patient contact details during Manual Check-In    

What’s new: Staff can now review and update patient contact information directly from the manual check-in appointment overlay. 

How this helps you: Staff will see alerts that flag outdated contact details and can make updates on the spot, ensuring accurate communication with patients.  

Consolidated patient visit data now available in the Patient Page  

Manage filter sets directly in the Mobile Dashboard 

How this helps you: Your staff can access the views they need with saved filters, on the go. 

Phreesia VoiceAI

What’s new: As part of our evolving product roadmap, the PhreesiaOnCall tab has been renamed to VoiceAI in the Dashboard. You’ll still be able to access the same dashboard and workflows you’re used to—now under the updated name. 

How this helps you: This change ensures consistency across your team’s experience in training, support, and documentation, while aligning the dashboard with the latest evolution of our call handling solution.  

What if PhreesiaOnCall never clocked out? Take your after-hours success into your daytime workflows with Phreesia VoiceAI.  

Registration  

Upgrade your Phreesia Registration app for PadX and ArrivalsX 

What’s new: Version 25.12 of the Phreesia Registration app is now available for PadX and ArrivalsX devices. 

How this helps you: Stay current with the most secure and reliable version of the Phreesia Registration app for both PadX and ArrivalsX. 

Next Step:  

  • Own your PadX or ArrivalsX? Manually upgrade and restart your devices. 
  • Rent your PadX or ArrivalsX? Just restart—we’ll handle the upgrade during after-hours maintenance. Make sure devices are on Wi-Fi and charging. 
  • Thinking about switching to PadX? Enhance your check in process

Phreesia Library

Phreesia offers a library of standardized tools and best-practice content designed to align with industry recommendations and increase completion rates.  

These ready-to-use modules are easy to integrate into your existing workflows—and they deliver results. Organizations using Phreesia Library content see a 9.5% lower drop rate and patients complete interviews almost 50% faster compared to custom content.  

PHQ-9 Document Updates  

Our PHQ-9 documents have been updated to reflect our current standards and best practices. You will notice enhanced formatting that’s designed to improve clarity and facilitate quicker interpretation of results. 

Standardized tools  

We now offer the following clinically validated patient-reported outcomes (PROs). 

PHR: HPI Joint Problem Suite 

The Joint Problem HPI modules collect joint-specific history using standardized, patient-friendly questions, with versions tailored for large joint issues. 

PHR: LURN Symptom Index – 10(LURN SI-10) 

A 10-item tool for assessing LUTS in men and women, covering frequency, urgency, incontinence, weak stream, emptying, straining, and bladder pain.