Insights

6 Ways to Improve the Patient Experience

Read about different ways healthcare providers can enhance the patient experience, including by focusing on customer service.
Infographic Patient Experience

Patient Experience in Healthcare

Healthcare providers know how important it is to focus on improving the patient experience, but many wonder which changes make the biggest impact. According to a recent study in the Journal of Medical Practice Management, one surefire way to enhance the patient experience is by focusing on customer service.

Ways to Improve the Patient Experience

Read through our infographic for ways to improve the patient experience.

Other posts you might like:

Woman on her phone , illustration pop up on screen with registration-like options
Operations, , Patient Experience

Streamlining check-in: How registration impacts your bottom line

Read Now >
A desktop computer with arrows pointing to multiple window overlays: one with a stethoscope, one with an ID in an envelope, and one with generic documentation. There is also a stethoscope laying on the keyboard.
Operations, Patient Experience, RCM

Rethinking referrals: How to improve the process for staff and patients

Read Now >
Illustration of woman talking to doctor via smartphone
Operations, , Patient Experience

Higher volume, better experience: Using tech to acquire and retain dermatology patients

Read Now >