Insights The insights you needThe topics you care about Subscribe Featured Infographic Five ways digital patient intake drives success across your organization Featured White Paper Advancing health equity: The power of member-reported data Featured Infographic LGBTQ+ patients aren’t receiving the preventive care they need. Digital tools can help. Filter by Type: Filter by Topic: View By: Podcast Patient-Centered Care: One Leader’s Perspective Listen to our podcast with Dr. George Garrow of the Primary Health Network for tips and best practices for delivering patient-centered care. Podcast Why You Should Prioritize Price Transparency Listen to our podcast with healthcare policy and improvement expert Dr. Mark Smith about why you should prioritize price transparency at your organization. Podcast Creating an Experience Strategy for Your Health System In this webinar, learn the best way to achieve your goals with a comprehensive, intentional strategy that looks at every experience across the enterprise. Podcast Practice Perspective: Improving the Patient Financial Experience In our latest podcast interview, we chat with Davin Brown about the patient financial experience and his own organization’s efforts to improve it. Podcast Patient Experience: How to Go from Good to Great In this podcast, medical operations/marketing expert Judy Capko fills us in on how you can apply high-performers strategies to your own practice. Podcast Succeeding in Clinical Quality Improvement: An On-the-Ground Perspective Alex Rader discusses how her organization approaches quality improvement, including how to set goals, onboarding new initiatives, and leveraging technology. Podcast Sure-Fire Strategies for Engaging Your Employees In this podcast, learn how well your staff feels connected to your mission relates to your organization’s financial success and overall performance. Podcast The New World of Primary Care: Behavioral Health, Preventive Care and More Listen to our discussion with Katila Farley of Birmingham Internal Medical Associates about the challenges primary care providers face when navigating reimbursement changes, coordinating care and playing a more active role in managing patients’ behavioral health Podcast Attracting New Patients—and Retaining Your Established Ones [PODCAST] Practice operations expert Elizabeth Woodcock discusses health organizations and their reputation, recruitment, and patient-centered experiences. Podcast Patient Payment Podcast: Collections Best Practices and Common Mistakes to Avoid Check out our podcast with Dr. Deborah Walker Keegan, a healthcare business consultant, about common collections mistakes to avoid, as well as best practices to boost payments and make collections more patient-centered. Podcast The ROI of Focusing on the Patient Experience This podcast features Judy Capko, a healthcare consultant and founder of Capko & Morgan, discussing the ROI of focusing on the patient experience, including improved retention and better performance in incentive-based payment programs. Podcast What Medical Practices Should Expect in 2017 We spoke with Elizabeth Woodcock, a practice operations and revenue cycle management expert, about what healthcare organizations should expect and prepare for in 2017. × Subscribe to Phreesia’s Insights! Thank you for subscribing!