More than 1 in 5 patients now use AI chatbots like ChatGPT, Claude and Gemini to research symptoms, interpret lab results and explore conditions, and that number is rising fast.…
Kidney-care patients who are activated, or who have the knowledge, skills and confidence to self-manage their care, have better health outcomes. Conversely, research shows that patients with lower activation levels…
With 80% of today’s OB/GYN patients between the ages of 18 and 44, it’s officially time to say bye bye bye to dated ways of accessing care. Tech-savvy and fast-moving,…
Improving healthcare quality is a critical goal for patients, providers, payers and policymakers. But efforts to simplify the quality measurement system in the U.S. have had limited success, largely because…
Here’s a sobering statistic: Specialists receive more than 100 million referral requests every year—but only half of them get completed. That’s a serious problem. Mismanaged referrals hurt efficiency and patient…
Preventive screenings are key for detecting, diagnosing and preventing the progression of most cancers. But nationwide cancer screening prevalence dropped considerably during the COVID-19 pandemic—a trend that could inhibit providers’…
As out-of-pocket costs rise, patients are increasingly enrolling in high-deductible health plans (HDHPs) to keep their premiums low. But HDHPs also put patients at risk of incurring medical bills they…
Patients’ expectations are changing, and they have more care options to choose from than ever before. So, how can healthcare organizations differentiate themselves in an increasingly crowded landscape? The answer…
Most healthcare leaders recognize that young people enjoy using digital tools to schedule appointments, make payments and engage with doctors. But do older adults feel the same way? It’s often…
Chronic conditions like heart disease, cancer and diabetes are often preventable through healthy lifestyle habits and regular provider visits. But when patients don’t focus on prevention, their risk of avoidable…
Effective communication is the bedrock of every patient-provider relationship, but language barriers can jeopardize it. Given that 1 in 5 people speak a language other than English at home, how…
Mobile technology continues to play an increasingly important role in daily life. And even in healthcare, the demand for mobile options is rising. Mobile technology can improve the patient experience…