Real practices.
Real outcomes.
In their words.
Stories from healthcare organizations using Phreesia to grow patient volume, sortable by specialty, size, and use case.
Phreesia is how you
see more patients.
78%
fewer no-shows on confirmed appointments
3×
more likely for referred patients to book
1M+
patients searching MediFind every month
1 in 5
appointments booked outside business hours
Patients don’t operate on your schedule. Phreesia VoiceAI does.
Explore Phreesia VoiceAIPhreesia VoiceAI answers every call the moment it comes in—after-hours, weekends, holidays. It matches the patient to the right provider, and books the appointment before they’d ever hit voicemail. The 9 p.m. caller becomes tomorrow’s schedule, with no one from your team on the line.
The patient who calls at 9 p.m. doesn’t call back at 9 a.m.
Explore self-schedulingMost appointment requests come after hours. Phreesia fills your calendar overnight, on weekends, on holidays—routing every patient to the right provider and visit type, with no staff involvement.
Every cancellation is a patient you could see sooner.
Explore Appointment AcceleratorWhen a slot opens, most practices leave it open. But Phreesia doesn’t wait. Our smart waitlist, Appointment Accelerator, refills the slot in under five minutes, gets patients seen up to 30 days sooner and keeps providers booked.
Half of referrals never get scheduled.
Explore referral managementHalf of the 100 million referrals specialists receive every year die in a fax queue. Phreesia digitizes every one (yes, even the faxed ones) to reach the patient first. Referred patients become 3× more likely to book.
Most patients pick a provider before they ever pick up the phone.
Explore MediFind(this link opens in new window)Over a million patients search MediFind every month. With your profile linked to Phreesia’s scheduling, they don’t just find you—they book you. A 10-provider practice can recover up to $16,000 a year in net-new revenue.
How many more patients could you see by reducing no-shows?
Monthly visit volume increase:
Monthly revenue increase:
Annual revenue increase:
Results are estimates based on Phreesia network averages and may vary based on practice size, specialty and patient population.
What clients say
“The automation through Phreesia is a huge time-saver for our staff. From intake to appointments to post-visit surveys, Phreesia allows us to create a more convenient and engaging experience for our patients.”
Real practices.
Frequently asked questions
Phreesia keeps your schedule full in two key ways. Automated reminders help patients remember, confirm or reschedule appointments before they become no-shows. Then, if a cancellation does occur, Appointment Accelerator quickly reaches out to eligible patients to fill the opening with no staff effort.
Yes. Patients can schedule appointments online whenever it’s convenient for them. Phreesia VoiceAI can also answer calls, match patients with the right provider and book appointments after hours, on weekends and during holidays. That means patients don’t have to wait for your office to open to get on the schedule.
Many referred patients never schedule an appointment because they can’t reach the office or don’t have an easy way to book. Phreesia closes that gap by automating referral outreach and making it easy for patients to schedule online or through VoiceAI. That way, more referrals convert into completed appointments.
Only if you want it to. Phreesia integrates with leading PM and EHR systems, allowing you to add capabilities like self-scheduling, VoiceAI, referral management and Appointment Accelerator without disrupting your existing scheduling workflows. Or, if you’re ready to move away from disconnected scheduling tools, Phreesia brings everything you need together on one platform.
Instead of routing every scheduling call to your front desk, Phreesia VoiceAI answers calls instantly, books appointments and helps patients find the right provider—even outside business hours. It can also help patients complete routine tasks on their own, reducing interruptions for your staff and creating more opportunities to schedule (and care for) patients.
Yes. Phreesia lets you configure scheduling rules by provider, location and visit type, so every patient is routed to the right slot based on logic tailored to your specialty. It’s flexible enough to support everything from a single-provider practice to enterprise organizations with multiple locations and service lines.