Laurie Morgan is senior consultant and partner at Capko & Morgan. Her practice management consulting work focuses on operational excellence, revenue capture and the effective use of technology. Her recent…
As consumerism continues to reshape the healthcare landscape, many provider organizations are looking for ways to provide the convenience, flexibility and other service-oriented features their patients are accustomed to experiencing…
As patients face ever-increasing out-of-pocket costs, they’re looking for provider organizations that can deliver financial flexibility and convenience. In our latest podcast interview, we chat with Davin Brown, Chief Financial…
The patient experience is getting more and more attention these days, especially because it’s a focus of many value-based care programs. But what are the highest performers doing to enhance…
As healthcare providers collect ever-growing quantities of data to identify patterns and drive improvement efforts, they may be overlooking a key source of rich information: their patients. Patient-reported outcomes data,…
The growth of value-based care across the country mean today’s patients hold more decision-making power than ever before. From choosing a provider to selecting a specific treatment, they are making…
The field of primary care has undergone seismic changes over the last decade, ranging from the shift from fee-for-service to value-based care, the growing emphasis on care coordination and team-based…
Although people might see their doctor only once a year, they are exposed to the health and safety conditions in their homes, their neighborhoods, their schools and their communities every…
Opening a new practice location can help your organization stay competitive, increase revenue and build your reputation. But how do you know whether it’s the right time to expand? And…
More than one in two Americans cope with a chronic disease, such as diabetes, hypertension, asthma and heart disease. And 75 million Americans have two or more of these ongoing…