Hilary Hatch, Ph.D., is a clinical psychologist, the founder and former CEO of VitalScore, and the former Chief Clinical Officer at Phreesia. This post originally appeared(this link opens in new…
What is patient-centered care? Does it mean making sure patient goals and needs are the foundation of their care? Does it mean engaging patients in shared decision-making? Customizing an approach…
Referring patients to other providers for tests, consultations or additional treatments is one of the most common processes in healthcare. Patient referrals are an important way to ensure patients get…
This is the second in a series of three blog posts about patients’ habits and preferences related to appointments and referrals, covering such topics as patients’ preferred method of scheduling…
Laurie Morgan is senior consultant and partner at Capko & Morgan. Her practice management consulting work focuses on operational excellence, revenue capture and the effective use of technology. Her recent…
What is preventive care? Preventive health services, such as annual wellness visits, clinical screenings and immunizations, keep patients healthy and are essential building blocks of comprehensive patient care. The purpose…
As healthcare providers collect ever-growing quantities of data to identify patterns and drive improvement efforts, they may be overlooking a key source of rich information: their patients. Patient-reported outcomes data,…
The growth of value-based care across the country mean today’s patients hold more decision-making power than ever before. From choosing a provider to selecting a specific treatment, they are making…