Want to close gaps? Activate patients in their care.
Many patients put off medical care during the first year of the pandemic, sometimes at significant risk to their health. Particularly in the early days of the COVID-19 crisis, millions…
Patient Engagement
Keeping the Consumer in Focus in 2022: Building a Patient-Centric Strategy Amid a Pandemic
2021 brought yet another year of uncertainty and challenges for healthcare organizations. Although many healthcare organizations have figured out how to manage effectively through the ebbs and flows of COVID,…
6 reasons practices need digital patient engagement tools
With advances in mobile and digital health technology, 90% of patients want to use technology to self-manage their care, while 77% want to manage appointments online. To retain existing patients and…
5 things you should know about screening patients for food insecurity
It’s estimated that 42 million Americans(this link opens in new window) may experience food insecurity in 2021, a public health crisis that has worsened with the COVID-19 pandemic. In this…
How automated schedule management improves patient access
Filling unexpected open appointment slots left by sudden cancellations is critical to keeping practice schedules full and ensuring that patients quickly get the care they need. But in most healthcare…
4 ways to enhance the patient financial experience
The COVID-19 crisis has accelerated patients’ desire for more flexibility and convenience from their healthcare providers. This holds true not only for medical treatment; they also seek a better patient…
5 Ways Providers Can Start Countering Vaccine Hesitancy Now
As healthcare organizations figure out how to efficiently deliver the COVID-19 vaccine, countering vaccine hesitancy is also top of mind. The Kaiser Family Foundation COVID-19 Vaccine Monitor(this link opens in…
How Preferred Language Communication Improves Care and the Patient Experience
Strong relationships between providers and their patients are built on effective communication. This trust enables organizations to deliver high-quality clinical care and positive patient experiences. While the country’s ever-increasing ethnic,…
7 Reasons to Offer Patient Self-Scheduling
Today, more than ever, patients are looking for safe, reliable and convenient ways to access medical care. To address those preferences, a growing number of healthcare organizations are adopting digital…
Motivating Your Patients to Get Their Flu Vaccine
The colder weather signals more than just the arrival of the holidays. Flu season is here! Although anyone can contract influenza at anytime—between 5% and 20% of Americans get the…
Understanding Social Determinants of Health Starts in the Exam Room
The conditions under which people live, learn, work and play— also known as social determinants of health (SDOH)—determine up to 90% of their health outcomes(this link opens in new window).…
What is Care Management?
According to a report from the Centers for Disease Control and Prevention, Americans living with chronic physical and mental health conditions account for 90% of the $3.3 trillion the U.S.…
