4 ways to boost patient loyalty and retention
Just as they have options for where to buy their groceries or get their car serviced, patients have options for where to seek care. While marketing strategies can get new…
Articles
10 strategies to increase patient activation
Great clinicians and providers are everything in the healthcare industry. But even with the best of the best administering care, sometimes patients don’t feel empowered to take charge of their…
Patient scheduling: 10 best practices for peak efficiency
Patient scheduling is one of the most time-consuming yet important administrative tasks for healthcare organizations. It’s also a pain point for patients. Efficient patient scheduling processes help clinics, hospitals and…
What is revenue cycle management in healthcare
Revenue challenges in healthcare rarely come down to one issue. More often, they’re the result of small breakdowns across the patient journey—an incomplete registration here, a missed eligibility check there—that…
Medical check-in guide for healthcare organizations
Medical check-in has evolved far beyond a clipboard at the front desk. Today, it’s a workflow that starts before the visit and continues through arrival, verification and the handoff to…
15 ways automation in healthcare impacts medical groups
Automation in healthcare is quickly becoming a practical response to a very real challenge. Medical groups are being asked to do more with limited staff, rising patient expectations and increasingly…
How to increase revenue in healthcare: 5-minute guide
Healthcare organizations are under pressure from both rising costs and revenue that’s harder to collect. Recent data(this link opens in new window) shows operating margins hovering around 1%—and even dipping…
Patient satisfaction surveys: how and why to use them
Patient satisfaction surveys are a core quality signal—and business reality—for healthcare organizations. Experience scores shape retention, reputation and in some cases even reimbursement, making patient perception a critical part of…
Why they switched from healow to Phreesia
In this Q&A, Mario Najera, Chief Technology Officer from Chino Hills Family Medical Group, breaks down the challenges their organization experienced with eClinicalWorks’ healow and how they use Phreesia to…
How Phreesia supports Rural Health Transformation (RHT) Program funding goals
Rural health transformation initiatives often come with ambitious goals: expand access, strengthen preventive care, address behavioral health needs, capture SDOH insights, improve reporting and sustain financial health. The challenge is…
Value-based care success: 4 tips from a CMO
When Dr. Candace Fugate, pediatrician and Chief Medical Officer of Trusted Doctors, opened her recent talk, she posed a question every medical leader should be asking: “Are you meeting your…
Early digital registration wins for a critical access health system
We sat down with leaders at Effingham Health System(this link opens in new window) to talk about what it takes to modernize patient intake in a rural, critical access environment.…
