Real practices.
Real outcomes.
In their words.
Stories from healthcare organizations using Phreesia to grow patient volume, sortable by specialty, size and use case.
Phreesia is how you
increase revenue.
73%
average lift in time-of-service collections within 6 months
80%
copay collection rate (vs. 56% industry average)
3×
more collected at time of service
87%
of patient balances collected through self-service
Because revenue starts at scheduling, not billing.
Explore intake & registrationNearly 1 in 4 denied claims traces back to a registration or eligibility error caught after the visit. Phreesia catches them upstream—every form, every field and every coverage check before the patient walks in.
Don’t discover coverage issues from a denial letter.
Explore eligibility & benefitsPhreesia runs unlimited, automated eligibility and benefits checks in real time—every patient, every visit, as many times as it takes. Inactive plans, expired authorizations and missing referrals get caught before the patient walks in… not weeks later when the claim bounces.
Stop sending statements patients won’t open.
Explore payment solutionsPractices collectively write off billions every year on balances they could have captured at the front desk. Phreesia asks at check-in with card on file, text-to-pay and self-service plans built in. 3× more collected at time of service.
Empty slots cost a full appointment.
Explore smart waitlistEvery cancellation is a billable visit that didn’t happen. Phreesia’s Appointment Accelerator® refills open slots in under five minutes—without staff effort—and recovers up to $30,000 in monthly revenue that would have walked out the door.
You shouldn’t pay three vendors to collect one copay.
Explore merchant processingMost practices stack a processor on top of their PM on top of a reconciliation tool and pay full freight on every transaction. Phreesia’s integrated merchant processing meets or beats your current rates, reconciles automatically and gives you one partner for software and payments—saving practices thousands a year.
How many more copays could you capture?
Increased monthly copay collections:
Increased annual copay collections:
Results are estimates based on Phreesia network averages and may vary based on practice size, specialty and patient population.
What clients say
“Phreesia has offered us a level of transparency that we’ve never had. The front office is able to see exactly where payments are, the back office is able to see that as well, and the finance department appreciates have the ability to reconcile on an aggregate basis.”
Real practices.
Frequently asked questions
Phreesia helps practices capture revenue that might otherwise be lost. Before the visit, it verifies insurance and catches registration errors that can lead to denied claims. During check-in, it estimates what patients owe and makes it easy to collect copays and other balances. After the visit, it gives patients convenient self-service payment options to improve collections.
Revenue problems often begin long before a claim is submitted. Incorrect insurance information, eligibility errors and incomplete registration forms can all lead to denied claims, payment delays or missed collections. Phreesia identifies and resolves those issues before the visit, protecting revenue from the very first patient interaction.
Many denied claims stem from preventable front-end issues like incomplete registration or incorrect insurance information. Phreesia helps reduce those errors by verifying eligibility, validating patient information and flagging missing or inaccurate details before the patient arrives. That way, your billing team spends less time correcting mistakes after the fact.
No. Phreesia helps maximize revenue throughout the patient journey, not just at the point of payment. The platform verifies insurance before the visit, catches registration errors early, estimates patient responsibility, collects payments at check-in and makes it easier for patients to pay remaining balances after the visit via their preferred device.
Every organization is different, but many Phreesia customers see an average 73% boost in time-of-service collections within the first six months. Factors like your practice’s size, specialty, workflows and patient population can all influence results.
Yes. Phreesia is designed to strengthen the workflows you already have, not force you to start over. The platform integrates with leading PM and EHR systems to help improve revenue performance while fitting into your existing processes.