Phreesia for independent groups
Independent practices that run on Phreesia outperform those that don’t. The same technology and revenue tools that power large health systems, built for practices that choose to stay independent.
79%
reduction in no-shows
80%
of copays collected at time of service
87%
reduction in call volume
96%
patient satisfaction
Built to support independent groups
Committed to independence
For more than 20 years, Phreesia has helped physician-owned practices stay independent. We believe these practices are vital to American healthcare, yet today fewer than one in five physicians still practice in a physician-owned setting—squeezed by stagnant reimbursement, rising administrative burden and a system that favors scale.
That’s why the fundamentals matter: full schedules, timely collections and an exceptional patient experience are what make independence sustainable.
Independent practices that run on Phreesia don’t just survive—they win. We’ve helped them do it for two decades, and we’re proud to keep going.
Cancellations and no-shows quietly drain revenue that independent practices can’t spare. Phreesia automatically fills open slots, sends smart reminders and reduces no-shows, keeping your calendar full without adding staff or spend.
Independent practices often don’t have a dedicated billing department to chase down balances. Phreesia verifies eligibility before the visit, identifies patient responsibility early and collects copays and balances at the time of service, so revenue doesn’t get stuck in collections.
Patients expect the same convenience from your practice that they get everywhere else. Phreesia brings enterprise-grade intake, scheduling and communication tools to independent practices, sized and priced for a single location instead of a whole health system.
Trusted by 4,700+ healthcare organizations, Phreesia has become the operating standard for high-performing independent groups in healthcare
Client stories
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Urology Associates of Mobile reduced call abandonment to nearly 0%
- <1% call abandonment rate—down from as high as 15%
- 624 staff hours reclaimed every month through automation
- $25K in monthly operational value delivered through more efficient staffing and workflows
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How AI-powered call support combatted chaos at ENT practice SIENT
- 150 calls intelligently triaged through AI
- 37 hours of staff time reclaimed
- 91 Net Promoter Score
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Revenue up, costs down, and schedules full at Metroplex Medical Centres
- 92% of patients self-check-in
- 15x more collected with Phreesia's digital payments
- Full schedules with $0 marketing spend
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Metrolina Nephrology uses Phreesia to streamline referrals
- 4,000+ referrals managed over 4 months, with 66% scheduled
- 2x higher scheduling rate among patients referred via Phreesia
- 10 minutes of staff time saved per referral
The best-performing independent groups run on Phreesia.
See what changes when your platform closes the loop—from first call to final payment.
Frequently asked questions
Phreesia gives independent practices the same caliber of scheduling, intake, payment and communication tools that large systems use, without requiring the staff, budget or IT infrastructure of an enterprise organization. That means a single-location practice can offer the same modern patient experience as a hospital network down the street.
Phreesia works for practices of every size. Independent and small specialty groups use the same core platform as large health systems, configured to match a single practice’s patient volume, staffing and budget, so you only pay for what fits your operation.
Phreesia automates eligibility checks, identifies patient responsibility before the visit and collects copays and balances at check-in, reducing the manual follow-up work that would otherwise fall on a small front-desk staff.
Yes. Phreesia integrates directly with your existing PM and EHR system, so patient data flows automatically without duplicate entry, and your practice doesn’t need to change core systems to adopt it.
No. Phreesia is designed to layer into your existing workflows rather than replace them, so your staff and patients experience a smoother process from day one, not a disruptive transition.