Care gaps. Staff stretched thin. Manual workflows. Limited IT resources. Financial pressure. These are some of the biggest challenges rural hospitals face today—and exactly the kinds of issues the Rural…
In this Q&A, Mario Najera, Chief Technology Officer from Chino Hills Family Medical Group, breaks down the challenges their organization experienced with eClinicalWorks’ healow and how they use Phreesia to…
Rural health transformation initiatives often come with ambitious goals: expand access, strengthen preventive care, address behavioral health needs, capture SDOH insights, improve reporting and sustain financial health. The challenge is…
When Dr. Candace Fugate, pediatrician and Chief Medical Officer of Trusted Doctors, opened her recent talk, she posed a question every medical leader should be asking: “Are you meeting your…
We sat down with leaders at Effingham Health System to talk about what it takes to modernize patient intake in a rural, critical access environment. In this Q&A, the team…
We sat down with Sneha Patel, CEO, COO, MPAS, PA-C of Metroplex Medical Centres, to discuss how leadership-driven AI adoption helped her organization scale without adding headcount. As Metroplex grew…
Hospitals today face an impossible equation: do more with less, while keeping pace with evolving CMS mandates, Joint Commission (TJC) standards and interoperability expectations. Yet many health systems still rely…
From managing packed schedules to fielding endless phone calls and handling check-ins, front-office staff are juggling more than ever. Administrative tasks keep piling up, but patients still expect a smooth,…
It’s Monday morning. Patients are lining up, your phone hasn’t stopped ringing and there’s a growing pile of paper forms waiting to be scanned. For healthcare organizations, the patient intake…
Insurance eligibility verification is the process of confirming a patient’s active insurance coverage and benefits before delivering healthcare services. This critical step ensures accurate billing, minimizes claim denials and improves…
Still handing your patients a clipboard to collect admissions packets, consents and patient questionnaires? If so, it’s time to upgrade your forms processes. Many hospitals still rely on outdated and…
Physician burnout is on the rise—but Lisa S. Rotenstein, MD, MBA, wants you to realize that administrative staff are at high risk of burnout, too. Rotenstein is the director of…