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RCM

  • Article

    What is revenue cycle management in healthcare

    By Kathleen FerraroMay 18, 202615 min read

    Revenue challenges in healthcare rarely come down to one issue. More often, they’re the result of small breakdowns across the patient journey—an incomplete registration here, a missed eligibility check there—that…

  • Article

    How to increase revenue in healthcare: 5-minute guide

    By Kathleen FerraroMay 13, 202612 min read

    Healthcare organizations are under pressure from both rising costs and revenue that’s harder to collect. Recent data shows operating margins hovering around 1%—and even dipping into the negatives—as expenses continue…

  • Article

    Don’t take our word for it: Why they ditched healow

    By Dylan LeopoldApr 9, 20263 min read

    In this Q&A, Mario Najera, Chief Technology Officer from Chino Hills Family Medical Group, breaks down the challenges their organization experienced with eClinicalWorks’ healow and how they use Phreesia to…

  • Article

    Value-based care success: 4 tips from a CMO

    By Ashley HarmonMar 13, 20264 min read

    When Dr. Candace Fugate, pediatrician and Chief Medical Officer of Trusted Doctors, opened her recent talk, she posed a question every medical leader should be asking: “Are you meeting your…

  • Article

    Tips from a CEO: Choosing AI over fear

    By Ashley HarmonFeb 10, 20264 min read

    We sat down with Sneha Patel, CEO, COO, MPAS, PA-C of Metroplex Medical Centres, to discuss how leadership-driven AI adoption helped her organization scale without adding headcount. As Metroplex grew…

  • Article

    Why healthcare organizations are returning to Phreesia

    By Ashley HarmonOct 29, 20254 min read

    A changing landscape, familiar challenges Healthcare leaders face constant trade-offs: improving patient access, supporting staff and protecting financial performance. The wrong technology partner can add to the burden—fragmented workflows, low…

  • Article

    Q&A: 74% ED utilization proves digital intake works anywhere

    By Ashley HarmonSep 10, 20253 min read

    We sat down with the Chief Revenue Officer at a mid-Atlantic Oracle health system to hear how the system’s mission guided its digital transformation. By digitizing intake in the emergency…

  • Article

    Why accurate patient registration matters (and how to get it right)

    By Catherine UrbanskiAug 21, 20255 min read

    Patient registration is more than just a formality at the front desk—it’s a foundational step in the revenue cycle. From capturing insurance details to verifying eligibility, every piece of information…

  • Article

    Why sustainable cash flow starts with smarter payment strategies

    By Michelle McNickleAug 12, 20255 min read

    If your workflows aren’t built to optimize cash flow, they’re actively working against you. Healthcare organizations are facing mounting financial pressure. Payer reimbursements are declining. Denials are rising. Front-office staff…