Automation in healthcare is quickly becoming a practical response to a very real challenge. Medical groups are being asked to do more with limited staff, rising patient expectations and increasingly…
Healthcare organizations are under pressure from both rising costs and revenue that’s harder to collect. Recent data(this link opens in new window) shows operating margins hovering around 1%—and even dipping…
In this Q&A, Mario Najera, Chief Technology Officer from Chino Hills Family Medical Group, breaks down the challenges their organization experienced with eClinicalWorks’ healow and how they use Phreesia to…
Rural health transformation initiatives often come with ambitious goals: expand access, strengthen preventive care, address behavioral health needs, capture SDOH insights, improve reporting and sustain financial health. The challenge is…
When Dr. Candace Fugate, pediatrician and Chief Medical Officer of Trusted Doctors, opened her recent talk, she posed a question every medical leader should be asking: “Are you meeting your…
We sat down with leaders at Effingham Health System(this link opens in new window) to talk about what it takes to modernize patient intake in a rural, critical access environment.…
We sat down with Sneha Patel, CEO, COO, MPAS, PA-C of Metroplex Medical Centres(this link opens in new window), to discuss how leadership-driven AI adoption helped her organization scale without…
Hospitals today face an impossible equation: do more with less, while keeping pace with evolving CMS mandates, Joint Commission (TJC) standards and interoperability expectations. Yet many health systems still rely…
We sat down with the Chief Revenue Officer at a mid-Atlantic Oracle health system to hear how the system’s mission guided its digital transformation. By digitizing intake in the emergency…
Q&A with Kristen Ballantine, VP, Public Affairs Healthcare organizations are no strangers to policy changes, and the recent passage of the One Big Beautiful Bill Act (OBBBA) is no different.…
Patient registration is more than just a formality at the front desk—it’s a foundational step in the revenue cycle. From capturing insurance details to verifying eligibility, every piece of information…
From managing packed schedules to fielding endless phone calls and handling check-ins, front-office staff are juggling more than ever. Administrative tasks keep piling up, but patients still expect a smooth,…