Articles, expert Q&As and insights to help your practice thrive.
The proposed 2027 Medicare cuts have ENT practices worried about more than their bottom lines. In a survey of more than 1,400 otolaryngologists, 80% said proposed cuts to same-day care…
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Patient scheduling is one of the most time-consuming yet important administrative tasks for healthcare organizations. It’s also a pain point for patients. Efficient patient scheduling processes help clinics, hospitals and…
Revenue challenges in healthcare rarely come down to one issue. More often, they’re the result of small breakdowns across the patient journey—an incomplete registration here, a missed eligibility check there—that…
Medical check-in has evolved far beyond a clipboard at the front desk. Today, it’s a workflow that starts before the visit and continues through arrival, verification and the handoff to…
Automation in healthcare is quickly becoming a practical response to a very real challenge. Medical groups are being asked to do more with limited staff, rising patient expectations and increasingly…
Healthcare organizations are under pressure from both rising costs and revenue that’s harder to collect. Recent data(this link opens in new window) shows operating margins hovering around 1%—and even dipping…
Patient satisfaction surveys are a core quality signal—and business reality—for healthcare organizations. Experience scores shape retention, reputation and in some cases even reimbursement, making patient perception a critical part of…
In this Q&A, Mario Najera, Chief Technology Officer from Chino Hills Family Medical Group, breaks down the challenges their organization experienced with eClinicalWorks’ healow and how they use Phreesia to…
Rural health transformation initiatives often come with ambitious goals: expand access, strengthen preventive care, address behavioral health needs, capture SDOH insights, improve reporting and sustain financial health. The challenge is…
When Dr. Candace Fugate, pediatrician and Chief Medical Officer of Trusted Doctors, opened her recent talk, she posed a question every medical leader should be asking: “Are you meeting your…
We sat down with leaders at Effingham Health System(this link opens in new window) to talk about what it takes to modernize patient intake in a rural, critical access environment.…
We sat down with Sneha Patel, CEO, COO, MPAS, PA-C of Metroplex Medical Centres(this link opens in new window), to discuss how leadership-driven AI adoption helped her organization scale without…
Hospitals today face an impossible equation: do more with less, while keeping pace with evolving CMS mandates, Joint Commission (TJC) standards and interoperability expectations. Yet many health systems still rely…
See what changes when your platform closes the loop—from first call to final payment.