Early digital registration wins for a critical access health system
We sat down with leaders at Effingham Health System(this link opens in new window) to talk about what it takes to modernize patient intake in a rural, critical access environment.…
RCM
Tips from a CEO: Choosing AI over fear
We sat down with Sneha Patel, CEO, COO, MPAS, PA-C of Metroplex Medical Centres(this link opens in new window), to discuss how leadership-driven AI adoption helped her organization scale without…
Why healthcare organizations are returning to Phreesia
A changing landscape, familiar challenges Healthcare leaders face constant trade-offs: improving patient access, supporting staff and protecting financial performance. The wrong technology partner can add to the burden—fragmented workflows, low…
Q&A: 74% ED utilization proves digital intake works anywhere
We sat down with the Chief Revenue Officer at a mid-Atlantic Oracle health system to hear how the system’s mission guided its digital transformation. By digitizing intake in the emergency…
Why accurate patient registration matters (and how to get it right)
Patient registration is more than just a formality at the front desk—it’s a foundational step in the revenue cycle. From capturing insurance details to verifying eligibility, every piece of information…
Why sustainable cash flow starts with smarter payment strategies
If your workflows aren’t built to optimize cash flow, they’re actively working against you. Healthcare organizations are facing mounting financial pressure. Payer reimbursements are declining. Denials are rising. Front-office staff…
You had me at hello: Fixing the first touchpoint in healthcare
Digital tools have reshaped healthcare—but for many patients, the first connection is still a phone call. Whether it’s to book an appointment, ask about a bill or check on a…
‘If there’s no money, there’s no mission’: An interview with FQHC expert Beth Wrobel
Community health centers across the U.S. have a critical mission: providing care for all patients regardless of their ability to pay. In order to keep their doors open, they must…
Patient intake 101: How to save time, increase cash flow and improve workflows
It’s Monday morning. Patients are lining up, your phone hasn’t stopped ringing and there’s a growing pile of paper forms waiting to be scanned. For healthcare organizations, the patient intake…
How to collect patient balances: A step-by-step guide for healthcare staff
Unpaid patient balances remain a persistent challenge for healthcare organizations, adding strain to front-office and billing teams. As patients assume greater responsibility for their medical expenses, many organizations still rely…
Simplifying front office oncology workflows for better patient care
Hosted by: Cancer patients should be focusing on their treatments, not paperwork. The challenges of managing paperwork, scheduling, and referrals often shift the front desk staff’s focus from what matters…
Best patient intake software: A buyer’s guide for healthcare organizations
What is a patient intake solution? A patient intake solution is software that makes it easier for healthcare organizations to collect and manage patient information, including medical histories, insurance details,…
