Every health system is focused on providing high-quality care, but the growth of consumerism—bolstered by pandemic-related changes in patients’ habits and preferences—is motivating healthcare organizations to ensure they’re delivering a…
When identifying a suitable healthcare technology solution for your organization, product quality and an intuitive user experience is usually top of mind. But it’s not the only thing to consider.…
How does your healthcare organization measure its performance and impact? Do you base your success upon how many patients receive care or how quickly your staff provide it? Do you…
Most healthcare leaders recognize that young people enjoy using digital tools to schedule appointments, make payments and engage with doctors. But do older adults feel the same way? It’s often…
Thirty-six percent of patients consider the ability to check in online for medical appointments a “must-have” when choosing a provider, according to a Phreesia survey of more than 4,000 patients.…
Chronic conditions like heart disease, cancer and diabetes are often preventable through healthy lifestyle habits and regular provider visits. But when patients don’t focus on prevention, their risk of avoidable…
There’s no doubt that investing in high-quality healthcare experiences for patients, providers and staff is important, but measuring the impact of those efforts is not easy, especially on areas like…
Nearly two out of three patients (64%) say they prefer to see a doctor who offers online check-in, according to a Phreesia survey. So why are so many healthcare organizations…
Think about the last time you went to a restaurant that was short-staffed. Your server probably looked exhausted and desperate for a break. You probably waited longer than usual for…
Most patients are comfortable with healthcare technology—and it’s easy to see why. For starters, most industries already offer a digital-first user experience. From sending messages and streaming media to shopping…
This post originally appeared on the blog of our partner, Azalea Health (post linked here(this link opens in new window)), and was reprinted here with their permission. Rural communities not…
Insurance deductibles have nearly doubled over the last decade, which means patients are carrying higher balances. Medical practices must prioritize collections—but that’s no easy task with staffing shortages and existing…