Why You Should Prioritize Price Transparency
More than ever before, patients are searching out information on the costs of their care so they can make more informed decisions and be good stewards of their dollars. According…
Operations
-
Patients’ Referrals Habits Revealed
Referring patients to other providers for tests, consultations or additional treatments is one of the most common processes in healthcare. Patient referrals are an important way to ensure patients get…
How Do Your Patients Like to Schedule Appointments?
This is the second in a series of three blog posts about patients’ habits and preferences related to appointments and referrals, covering such topics as patients’ preferred method of scheduling…
9 Essential Things to Know About Preventive Care
What is preventive care? Preventive health services, such as annual wellness visits, clinical screenings and immunizations, keep patients healthy and are essential building blocks of comprehensive patient care. The purpose…
Appointment Reminders: Which Methods Do Patients Prefer?
As consumerism continues to reshape the healthcare landscape, many provider organizations are looking for ways to provide the convenience, flexibility and other service-oriented features their patients are accustomed to experiencing…
Lean Six Sigma: Driving Improvement in Your Healthcare Organization
Healthcare organizations are always looking for ways to increase efficiency and profitability, while still delivering high-quality care and a great patient experience. In this informative webinar, Frank Cohen, Director of…
Practice Perspective: Improving the Patient Financial Experience
As patients face ever-increasing out-of-pocket costs, they’re looking for provider organizations that can deliver financial flexibility and convenience. In our latest podcast interview, we chat with Davin Brown, Chief Financial…
Medical Referrals Challenges—Does Your Process Need Improvement?
If you find the patient referral process frustrating, you’re not alone. As the number of patient referral visits in the U.S. has climbed to more than 100 million per year(this…
Patient Experience: How to Go from Good to Great
The patient experience is getting more and more attention these days, especially because it’s a focus of many value-based care programs. But what are the highest performers doing to enhance…
Seven Best Practices to Optimize Staffing in Your Healthcare Organization
As healthcare continues to evolve rapidly, it’s more important than ever for your medical practice to staff effectively. How connected are staff to their work? When are they most productive?…
Managing the Beginning-of-the-Year Cash Crunch
When it comes to cash flow during the first few months of the year, many physicians and medical practices are feeling the pinch. As insurance deductibles reset, providers must depend…
Ten Strategies to Make High-Deductible Plans More Manageable for Your Practice—and Your Patients
The increasing prevalence of high-deductible health plans has made getting paid in full for medical services a lot harder than it used to be. But there are tools and techniques…
