More than 1 in 5 patients now use AI chatbots like ChatGPT, Claude and Gemini to research symptoms, interpret lab results and explore conditions, and that number is rising fast.…
Medical check-in has evolved far beyond a clipboard at the front desk. Today, it’s a workflow that starts before the visit and continues through arrival, verification and the handoff to…
In this Q&A, Mario Najera, Chief Technology Officer from Chino Hills Family Medical Group, breaks down the challenges their organization experienced with eClinicalWorks’ healow and how they use Phreesia to…
Rural health transformation initiatives often come with ambitious goals: expand access, strengthen preventive care, address behavioral health needs, capture SDOH insights, improve reporting and sustain financial health. The challenge is…
When Dr. Candace Fugate, pediatrician and Chief Medical Officer of Trusted Doctors, opened her recent talk, she posed a question every medical leader should be asking: “Are you meeting your…
We sat down with leaders at Effingham Health System to talk about what it takes to modernize patient intake in a rural, critical access environment. In this Q&A, the team…
We sat down with Sneha Patel, CEO, COO, MPAS, PA-C of Metroplex Medical Centres, to discuss how leadership-driven AI adoption helped her organization scale without adding headcount. As Metroplex grew…
Hospitals today face an impossible equation: do more with less, while keeping pace with evolving CMS mandates, Joint Commission (TJC) standards and interoperability expectations. Yet many health systems still rely…
A changing landscape, familiar challenges Healthcare leaders face constant trade-offs: improving patient access, supporting staff and protecting financial performance. The wrong technology partner can add to the burden—fragmented workflows, low…
We sat down with the Chief Revenue Officer at a mid-Atlantic Oracle health system to hear how the system’s mission guided its digital transformation. By digitizing intake in the emergency…
It’s Monday morning. Patients are lining up, your phone hasn’t stopped ringing and there’s a growing pile of paper forms waiting to be scanned. For healthcare organizations, the patient intake…
The ability to provide quality care—and in some cases, to keep the doors open—is under real threat. The U.S. healthcare system stands at a critical juncture. The end of pandemic-era…