How Do Your Patients Like to Schedule Appointments?
This is the second in a series of three blog posts about patients’ habits and preferences related to appointments and referrals, covering such topics as patients’ preferred method of scheduling…
Articles
Maximizing the Upside and Planning for the Downside of the Deductible Reset
Laurie Morgan is senior consultant and partner at Capko & Morgan. Her practice management consulting work focuses on operational excellence, revenue capture and the effective use of technology. Her recent…
Appointment Reminders: Which Methods Do Patients Prefer?
As consumerism continues to reshape the healthcare landscape, many provider organizations are looking for ways to provide the convenience, flexibility and other service-oriented features their patients are accustomed to experiencing…
Emerging Security Threats: Keeping Your Healthcare Organization Protected
Despite growing awareness and ramped up healthcare data security efforts, the healthcare industry continues to be a prime target for breaches. That’s not surprising given the value of healthcare data,…
Patient Payments Myths Debunked
As high-deductible health plans continue to rise, patients today are being asked to shoulder more of the burden and face growing out-of-pocket healthcare costs. Patient financial responsibility is making up…
Medical Referrals Challenges—Does Your Process Need Improvement?
If you find the patient referral process frustrating, you’re not alone. As the number of patient referral visits in the U.S. has climbed to more than 100 million per year(this…
Despite Their Value, Medicare Wellness Visits Are Underused
Medical practices—especially those that serve complex, low-income populations—could be doing a far better job of making sure their older patients receive a Medicare annual wellness visit (AWV). That’s the chief…
Managing the Beginning-of-the-Year Cash Crunch
When it comes to cash flow during the first few months of the year, many physicians and medical practices are feeling the pinch. As insurance deductibles reset, providers must depend…
Patient-Reported Data is Key to Quality Improvement
As healthcare providers collect ever-growing quantities of data to identify patterns and drive improvement efforts, they may be overlooking a key source of rich information: their patients. Patient-reported outcomes data,…
5 Reasons You Should Be Texting Your Patients
The growth of value-based care across the country mean today’s patients hold more decision-making power than ever before. From choosing a provider to selecting a specific treatment, they are making…
Opening a New Practice Location? Here Are the Tips for Success.
Opening a new practice location can help your organization stay competitive, increase revenue and build your reputation. But how do you know whether it’s the right time to expand? And…
Improving the Care Experience for Patients With Chronic Diseases
More than one in two Americans cope with a chronic disease, such as diabetes, hypertension, asthma and heart disease. And 75 million Americans have two or more of these ongoing…
